Miscellaneous Frequently Asked Questions

What DMV services can be completed online?
Please see DMV's online services menu.

My handicap permit is broken/ lost/ stolen. How do I get a replacement?
Please provide us with your name, date of birth, current mailing address, and permit number (if possible). We will then mail you a replacement application.  Please see Replacement of a Permanent Disability Parking Permit. 

How do I change my address for license/registration?
Please see change of address.

How do I inform the DMV that I have a new insurance company?
It is not necessary to contact the DMV with this information. The DMV and the insurance industry exchange this information.

I received a letter from the Insurance Compliance Unit, and my registration and driver's license are suspended. I have a new insurance company. What should I do?
Please see our Requirements for Automobile Insurance page.

How do I get a non-driver identification card?
Please see Connecticut non-driver photo identification card.

How do I get specialized plates?
Please see our license plate service webpage.

What rights do I have as a consumer when I have purchased a used vehicle from a dealership?
Please see used car warranty.

What are the DMV’s office hours, and how do I get directions to a DMV office?
DMV offices operate by appointment only.  Please see Directions to Branch Offices.

When can I put studded snow tires (metal nonskid devices) on my vehicle, and when do they have to be removed?
They may be on your vehicle between November 15 and April 30.