Text message call scam

SMISHING SCAM ALERT: We have been informed that some residents are receiving fraudulent text messages and phone calls. Please be advised that the CT DMV does NOT contact residents regarding motor vehicle related violations.

WALK-IN SERVICES: Walk-in services are not available at our Cheshire, Putnam, and Stamford locations. Additionally, none of our locations offer walk-in services on Saturdays. Residents should expect long wait times if they do not have an appointment. Our appointment system is updated in real time, with new appointments added regularly.

March 6, 2026
For Immediate Release

CT DMV WARNS RESIDENTS ABOUT FRAUDULENT “UNPAID TRAFFIC CITATION” TEXT SCAM

WETHERSFIELD, Conn. -- The Connecticut Department of Motor Vehicles (DMV) is warning residents about a scam text message circulating that falsely claims recipients have an unpaid traffic citation and must pay immediately to avoid penalties.

The fraudulent message states that an “unresolved traffic citation” will result in vehicle registration suspension, additional fees, and possible court action if payment is not made by a specific deadline. It then directs recipients to click a suspicious payment link.

This message is not legitimate and was not sent by the Connecticut Department of Motor Vehicles. The DMV does not send payment demands through text message.

If you receive one of these messages:

Do not click the link.
Do not reply.
Delete the text message.
Report the scam to the Federal Trade Commission at reportfraud.ftc.gov.

Residents should exercise caution when navigating digital environments.