dmv-suspends-shining-star-driving-school-business-license

Service update (12/21/24):

Please be advised, our Norwalk branch is currently closed as there is a water main break in the area. Customers have been notified and are being re-routed.

All appointment types EXCEPT those for Knowledge Tests: appointments will be honored in Bridgeport or Danbury
Knowledge Tests: appointments will be honored in Norwalk

We apologize for the inconvenience, as delays are expected.

DMV SUSPENDS “SHINING STAR” DRIVING SCHOOL BUSINESS LICENSE

Agency is prepared to work with affected customers and business

***UPDATE: Effective September 27, 2023, Shining Star Driving School was closed due to violating a stipulated agreement that it entered into with the Department of Motor Vehicles.

A message to Shining Star Driving School Customers:

We understand that this closure may have caused an inconvenience for Shining Star Driving School customers and are committed to addressing any concerns or issues regarding the instruction you paid for but did not receive. We encourage affected customers to submit a formal complaint using this form by November 30, 2023. By doing so, you may be eligible for a partial or full refund. To facilitate the resolution process, customers who file a formal complaint must provide supporting documentation, such as receipts, or other proof of payment, for instruction that was to be provided by Shining Star Driving School, but was not received.

FOR IMMEDIATE RELEASE
September 8, 2023

(HARTFORD, CT) - The Department of Motor Vehicles today suspended the business license of Shining Star Driving School, located at 294 Main Street in Manchester, due to violations of statutes and regulations uncovered by the agency.

“As the state agency that regulates driver education providers in the state of Connecticut, DMV takes this action seriously,” DMV Commissioner Tony Guerrera said. “We stand ready to work with affected customers, and also give this business an opportunity restore its license and complete the training owed to its students.”

DMV is prepared to work with customers currently enrolled in the school to help understand their options. Customers are asked to call DMV at 860-263-5096 or email dmv-detu@ct.gov for additional information.

DMV’s charges stem from an investigation that began with state inspectors noticing irregularities in the school’s operation.

The agency has offered Antoinette Khan, the owner of Shining Star Driving School, a stipulated agreement, which includes a fine, with terms to immediately restore the business license to provide instruction to students already enrolled. Khan has until September 15, 2023, to agree to the terms of the agreement.

“We met with Ms. Khan earlier today and are optimistic and hopeful that she will comply with the stipulated agreement, allowing her to reopen her driving school in the near future,” said Guerrera.

DMV will provide additional updates on this business on its website at https://ct.gov/dmv.

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