Personal information is available to criminals—they purchase it on the dark web, obtain it through retail and commercial breaches, and get you to reveal it through text, phone, social media, and email phishing.
Have you ever received one of those ‘fun’ surveys on social media that will reveal your personality type if you answer a few questions about your favorite color, first pet, or childhood best friend? These can be scams designed to get you to reveal the answers to common security questions. Don’t participate in these no matter where they originated.
If you get a spam text, report it to your carrier. Never click on any links in a spam text. Forward the message to 7726 (SPAM). This works for all major mobile carriers.
CTDOL will never:
- Call you and ask you for your account username or password.
- Do individual unemployment claims work over text.
- Use social media for claims work. We never ask for identifying information, photos, or documents through social media. Our social media platforms are for information only.
- Text and email scams. Do not click on any links or attachments. Check URLs carefully to ensure an exact match with CTDOL web resources. If you have a question, always navigate to your unemployment account through ReEmployCT or call the Consumer Contact Center. If you get a scam text, report it to your carrier. Forward it to 7726 (SPAM). This works for all major mobile companies.
- Social media scams. If someone offers to help you with your unemployment claim, do not accept. CTDOL UI staff follow strict standards in safeguarding your personal information, and only CTDOL UI staff have access to your claims information. The application for unemployment benefits contains personal identifiers; if someone other than CTDOL UI staff helps you with the application, they have your information.
Here are some examples of phishing and fraud texts we've seen:
Not a CTDOL URL
CTDOL has ‘ct.gov’ extensions, not ‘ct-gov.com’