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If you are unable to schedule an appointment over the phone, use the online scheduling feature on the right side of this page.
Unemployment Benefits and Claim Services
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Start a New Claim

File your first claim to begin receiving benefits
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Manage your claim or file your weekly certification
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Receiving Benefits

How to get your unemployment payment or U.S. Bank ReliaCard®
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Submit a Case Online

Avoid phone lines & get answers to your questions
ReEmployCT Lockouts
Understanding Unemployment: Locked out?

Here’s a question we get a lot: I’m locked out. Now what?

Lock outs are part of ReEmployCT's security—if you enter info that doesn’t match what we have, the account locks to protect your benefits and prevent fraud. In most cases, you don’t have to wait for an agent to get you back into your account, though—fill out the lock out form and you can reset your password. 

Video - Understanding Unemployment: When Do I Get My Benefits?
Understanding Unemployment: When Do I Get My Benefits?

Here’s a question we get a lot: When do I get my benefits

After you submit your application for unemployment benefits, we do verifications that are required by law. This process takes at least 10 business days and is important for fraud protection

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Locked out of                      your account?
We can help you get back in. 
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Fraud Watch
Protect yourself from identity theft & unemployment fraud.

1099G Tax Form

Learn how to use this form when filing your federal income taxes and download a copy of your form. 

CT Department of Revenue Services

Free assistance from CT Department of Revenue Services.

Get the Unemployment Benefits Info You Need 

Find all the answers in our easy to search knowledge base.

Job Search Requirements 

Track and report your job search activities to report them on your weekly claim.

Appealing a benefits decision 

Learn how to appeal an eligibility or benefits decision.
Contact Information
Consumer Contact Center Hours:
Monday – Friday: 7:30 AM – 4:30 PM
Closed Saturdays, Sundays, & CT State Holidays

Schedule a call back below.

Phone Numbers:
(203) 941-6868
(860) 967-0493
(800) 956-3294
TTY - 711 or (800) 842-9710

ReEmployCT is available 24/7 except during maintenance & updates.
Downtime Schedule:
First and fifteenth day of each month @ 10 pm for 1 hour.
Thursdays at 10:00PM for 2 hours.
Tuesday, April 23, 8:30PM to 2:30AM
Wednesday, May 1, 10PM to 10:30PM