SIDES is built specifically for states, employers, Third-Party Administrators (TPAs), and Professional Employer Organizations (PEOs). It eliminates the guesswork, misinformation, and lengthy processes of Unemployment Insurance claims so employers can have confidence in not only the validity of claims but the payout of funds.
SIDES includes six components, called exchanges, that make up the full SIDES solution. The six exchanges are Separation Information, Monetary & Potential Charging, Additional Fact-Finding, Determinations & Decisions, Earnings Verification and Benefit Charges. Each exchange supports a specific step in the life cycle of an unemployment insurance claim to ensure speed, accuracy, and reliability through the entire process. Please note that the Connecticut Department of Labor (CTDOL) currently utilizes the SIDES Separation Information Exchange with plans to implement additional SIDES exchanges.