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• Learning Management System (LMS)

  A learning management system (LMS) is software for the administration, documentation, tracking, reporting and delivery courses or training programs.

• Custom Application Development

  The Applications Development Group of the Department of Administrative Services / Bureau of Information Technology Solutions (BITS) is committed to the design, development, implementation and integration of computer information systems in support of State of Connecticut Agencies and DAS Service Areas.

• Automation Services

  The Department of Administrative Service Bureau of Information Technology Solutions Data Center Operations provides for workload automation using the Computer Associates ESP product.

• Enterprise Secure File Transport Services

  DAS/BITS is pleased to offer Executive Branch state agencies our Enterprise Secure File Transport (SFT) Service for agencies that need to share sensitive content between other agencies, or business partners in a secure manner.

• State Employees IT Communication Devices

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division maintains the computing devices that Executive Branch agencies use to conduct business.

• Information Management Services

  This service provides for the development, execution and supervision of programs, plans, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.

• Wide Area Networks

  The Enterprise Network Services (ENS) group provides Wide Area Networks (WAN) connectivit to all Executive Branch Agencies via BITS intranet infrastructure and content filtering and security support for entire State Intranet and access to the Internet.

• Distributed Platforms

  BITS Server Management offers secure highly available virtual hosting solutions for statewide applications and services.

• Mainframe Platforms

  Mainframe computing services consist of the hosting and maintenance of customer applications on mainframe servers at the Groton, Connecticut (GDC) or Springfield, Massachusetts (SDC), secure data processing centers.

• BITS Service Desk

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.

• Database Administration

  This service provides for the development and design of database strategies, monitoring and improvement of database performance, capacity planning for future expansion requirements, restoration of damaged databases, and planning, coordination and implementation of database security.

• Analytics & Business Intelligence Tools

  This service provides techniques and tools used in identifying, extracting, analyzing, querying, reporting, and predictive modeling of business data.

• Video Hosting Services

  Streaming Media is digital video or audio content that is sent in a continuous stream over a network and played as it arrives. This service is primarily used to host videos and stream them via the state’s website.

• Virtual Private Network (VPN) Service

  A Virtual Private Network (VPN) is a network technology that creates a secure network connection over a public network such as the Internet or a private network owned by a service provider.

• Telecommunications

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division provides telecommunications, end-user device support and Enterprise collaboration services to the State of Connecticut’s Executive Branch agencies.