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The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.
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Enterprise Secure File Transport Services
DAS/BITS is pleased to offer Executive Branch state agencies our Enterprise Secure File Transport (SFT) Service for agencies that need to share sensitive content between other agencies, or business partners in a secure manner.
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State Employees IT Communication Devices
The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division maintains the computing devices that Executive Branch agencies use to conduct business.
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This service provides for the development and design of database strategies, monitoring and improvement of database performance, capacity planning for future expansion requirements, restoration of damaged databases, and planning, coordination and implementation of database security.
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Analytics & Business Intelligence Tools
This service provides techniques and tools used in identifying, extracting, analyzing, querying, reporting, and predictive modeling of business data.
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Information and Telecommunication Systems Executive Steering Committee
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Networking Services (DNS, DHCP)
The Enterprise Network Services (ENS) group supports the provisioning of key networking services including Domain Name System (DNS) and Dynamic Host Control Protocol (DHCP) for customers on both the state’s intranet and in the external facing application domains.
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Statewide Broadband Technology
The Enterprise Network Services (ENS) group in partnership with the Department of Emergency Services and Public Protection (DESPP) and the Connecticut Education Network (CEN) provides private and public network connections to Public Safety, Municipal and Educational customers within the State of Connecticut via the Nutmeg Network. The ENS group serves as operators, management and planners for a number of State of Connecticut associated networks.
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Network Management and Support
The Enterprise Network Services (ENS) supports numerous network infrastructures. The ENS support methodology consists of configuring network infrastructure devices with management protocols and through the use of centralized servers collect alerts, alarms, events and traps that report the network status.
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The DAS BITS Storage Area Network (SAN) / Network Attached Storage (NAS) service provides a robust disk storage infrastructure utilized by both mainframe and midrange/ enterprise server platforms for the State of Connecticut client/ user community.
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BITS Payment Services Application
The BITS Payment Service was created for the benefit of State Agencies that need to develop an application which has the ability to process credit card transactions.
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Enterprise Content Management (ECM) Solutions
DAS/BITS offers Enterprise Content Management (ECM) as a service to provide a standardized software for organizing and storing documents.
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Our Enterprise file and print services leverage the built-in capabilities of Microsoft’s Windows Server platform to provide our customers with a single secure, highly available and flexible solution to meet your agency’s file storage and printing needs.
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Cybersecurity is a necessary consideration for individuals and families as well as governments and businesses. There are a few links below to get you started in securing your cyber information and assets.
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RightFax - Electronic Facsimile Service
The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division maintains RightFax – a service that enables faxing from an email client and the elimination of dedicating equipment and network connections.
