Unemployment Benefits and Claim Services

Blue filing icon paper with pencil

Start a New Claim

File your first claim to begin receiving benefits
Green manage weekly icon paper with with reoccurring icon

Weekly Filing

Manage your claim or file your weekly certification
Dollar Sign

Receiving Benefits

How to get your unemployment payment or U.S. Bank ReliaCard®
Question Mark

Submit a Case Online

Avoid phone lines & get answers to your questions

Need help with your unemployment claim?

Take these steps:

  1. Check out the videos above for an overview of unemployment and answers to the most commonly asked questions.
  2. Check the resources on ReEmployCT.com or below. It might help you avoid waiting for a claims agent.
  3. Submit a Case Online. One of our agents will contact you.
  4. Use the online scheduler to make an appointment. To begin, click on the Please make a selection box. 
  5. Call us to make an appointment with a claims representative.  
tips for filing if you are a school bus driver

Are you a school bus driver?

Here's what you need to know about filing.
Contact Information
Consumer Contact Center Hours:
Monday – Friday: 7:30 AM – 4:30 PM
Closed Saturdays, Sundays, & CT State Holidays

Schedule a call back below.


Phone Numbers:
(203) 941-6868
(860) 967-0493
(800) 956-3294
TTY - 711 or (800) 842-9710

ReEmployCT is available 24/7 except during maintenance & updates.
 
Maintenance Schedule:
The system is down for service:
1st & 15th of each month 10:00pm - 11:00pm
Thursdays, 10:00pm - 11:00pm
Thursday 6/24/25 8:30pm to 1:00am

Other Issues

Need to report unemployment benefits or fraud?

Examples of fraud include: someone who is working and collecting unemployment benefits, someone who is giving false answers on the weekly certification form, or someone who is collecting benefits that aren’t theirs. 

REPORT FRAUD NOW >

Appeals

You have the right to appeal the amount of your unemployment payments or a denial of eligibility. Use the following links to connect with the information and forms you may need. 

Please Note: Appeals staff cannot help you with filing for unemployment, weekly claims, locked accounts, or other technical support.

Overpayments and Penalties

Sometimes people receive more unemployment benefits than they should. Whether it’s caused by a mistake or wilfull fraud, the information and links on this page will help you pay it back.

Tax Assistance

Tax form 1099-G tells you how much unemployment income you received. Report this amount when you file your federal and state tax returns.


1099-G Tax Form

Learn how to use this form when filing your federal income taxes and download a copy of your form. 
Tax form 1099-G 

CT Department of Revenue Services

Free assistance from CT Department of Revenue Services.
Learn More 

Resources

Get the Unemployment Benefits Info You Need 

Find all the answers in our easy to search knowledge base.

Work Search Requirements 

Learn how to track and report your job search activities to report them on your weekly claim.

Appealing a benefits decision 

Learn how to appeal an eligibility or benefits decision.

Contact Adjudication Offices 

Contact the Unemployed Workers Advocate 

UI RESEA