Unemployment Benefits and Claim Services

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Start a New Claim
File your first claim to begin receiving benefits
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Weekly Filing
Manage your claim or file your weekly certification
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Receiving Benefits
How to get your unemployment payment or U.S. Bank ReliaCard®
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Submit a Case Online
Avoid phone lines & get answers to your questions
ReEmployCT Lockout
Understanding Unemployment: Locked out?

Here’s a question we get a lot: I’m locked out. Now what?

Lock outs are part of ReEmployCT's security—if you enter info that doesn’t match what we have, the account locks to protect your benefits and prevent fraud. In most cases, you don’t have to wait for an agent to get you back into your account, though—fill out the lock out form and you can reset your password.

Watch the Video (English)  |  Watch the Video (Spanish)
Video - Understanding Unemployment: When Do I Get My Benefits?
Understanding Unemployment: When Do I Get My Benefits?

Here’s a question we get a lot: When do I get my benefits?

After you submit your application for unemployment benefits, we do verifications that are required by law. This process takes at least 10 business days and is important for fraud protection.

Watch the Video (English)  |  Watch the Video (Spanish)
Contact Information
Consumer Contact Center Hours:
Monday – Friday: 7:30 AM – 4:30 PM
Closed Saturdays, Sundays, & CT State Holidays

Schedule a call back below.

Phone Numbers:
(203) 941-6868
(860) 967-0493
(800) 956-3294
TTY - 711 or (800) 842-9710

ReEmployCT is available 24/7 except during maintenance & updates.
Downtime Schedule:
First and fifteenth day of each month @ 10 pm for 1 hour.
Thursdays at 10:00PM for 2 hours.
Tuesday 6/25/24 8:30 pm to 2:30 am.
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Locked out of your account?

We can help you get back in.
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Fraud Watch

Protect yourself from identity theft & unemployment fraud.

Tax Assistance

Tax form 1099-G tells you how much unemployment income you received. Report this amount when you file your federal and state tax returns.

1099G Tax Form

Learn how to use this form when filing your federal income taxes and download a copy of your form. 

CT Department of Revenue Services

Free assistance from CT Department of Revenue Services.


Find all the answers in our easy to search knowledge base.
Track and report your job search activities to report them on your weekly claim.
Learn how to appeal an eligibility or benefits decision.