Unemployment Benefits

Unemployment Benefits and Claim Services

Start a New Claim

File your first claim to begin receiving benefits

Green manage weekly icon paper with with reoccurring icon

Weekly Filing

Manage your claim or file your weekly certification

Receiving Benefits

How to get your unemployment payment or U.S. Bank ReliaCard^®

Submit a Case Online

Avoid phone lines & get answers to your questions

Fraud Watch: Stay vigilant and protect yourself from identity theft & unemployment fraud.

REPORT FRAUD HERE
Locked out of your account? We're here to help you get back in--just fill out the Lockout Form.

SUBMIT THE LOCKOUT FORM
Questions Answered: The humans of the Consumer Contact Center walk you through common issues.

Watch #CTDOLDaily videos

Need help with your unemployment claim?

Take these steps:

Check out the videos above for an overview of unemployment and answers to the most commonly asked questions.
Check the resources on ReEmployCT.com or below. It might help you avoid waiting for a claims agent.
- ReEmployCT Info for Claimants
- ReEmployCT Info for Employers
Use the Submit a Case Online button at the top of the page. One of our agents will contact you.
Use the online scheduler to make an appointment. To begin, click on the Please make a selection box.
Call us to make an appointment with a claims representative.

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Are you a school bus driver?

Here's what you need to know about filing.

View Tips for Filing

Contact Information

Consumer Contact Center Hours:

Monday – Friday: 7:30 AM – 4:30 PM

Closed Saturdays, Sundays, & CT State Holidays

Schedule a call back below.

Phone Numbers:
(203) 941-6868
(860) 967-0493
(800) 956-3294
TTY - 711 or (800) 842-9710

ReEmployCT is available 24/7 except during maintenance & updates.

Downtime Schedule:
First and fifteenth day of each month @ 10 pm for 1 hour.
Thursdays at 10:00PM for 2 hours.

ReEmployCT Account Information

Other Issues

Need to report unemployment benefits or fraud?

Examples of fraud include: someone who is working and collecting unemployment benefits, someone who is giving false answers on the weekly certification form, or someone who is collecting benefits that aren’t theirs.

REPORT FRAUD NOW >

Appeals

You have the right to appeal the amount of your unemployment payments or a denial of eligibility. Use the following links to connect with the information and forms you may need.

Please Note: Appeals staff cannot help you with filing for unemployment, weekly claims, locked accounts, or other technical support.

Overpayments and Penalties

Sometimes people receive more unemployment benefits than they should. Whether it’s caused by a mistake or wilfull fraud, the information and links on this page will help you pay it back.

Report Possible Fraud

Tax Assistance

Tax form 1099-G tells you how much unemployment income you received. Report this amount when you file your federal and state tax returns.

1099G Tax Form

Learn how to use this form when filing your federal income taxes and download a copy of your form.

Tax form 1099G

CT Department of Revenue Services

Free assistance from CT Department of Revenue Services.

Learn More