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• Data Center Operations Services

  The Department of Administrative Service Bureau of Information Technology Solutions (BITS) Data Center Operations is a service provided to state agencies to monitor and react to statewide network, data center or system events 24 hours per day.

• Enterprise Messaging Services

  DAS/BITS Enterprise Messaging provides our customers with a single secure, highly available and flexible solution to meet your agency’s mission critical electronic mail communications and collaboration needs.

• RightFax - Electronic Facsimile Service

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division maintains RightFax – a service that enables faxing from an email client and the elimination of dedicating equipment and network connections.

• Enterprise Infrastructure Services

  The Department of Administrative Services Bureau of Information Technology Solutions (DAS/BITS) Unified Communications Division maintains the local area network within shared-tenant locations for Executive Branch agencies.

• Application Delivery Controllers

  An application deliver controller is a device that is typically placed in a data center between the firewall and one or more web and/or application servers to provide load balancing, health checks, and high availability assurance. It also includes SSL off loading, as well as serving as a web application firewall.

• Network Management and Support

  The Enterprise Network Services (ENS) supports numerous network infrastructures. The ENS support methodology consists of configuring network infrastructure devices with management protocols and through the use of centralized servers collect alerts, alarms, events and traps that report the network status.

• State Employees IT Communication Devices

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division maintains the computing devices that Executive Branch agencies use to conduct business.

• Learning Management System (LMS)

  A learning management system (LMS) is software for the administration, documentation, tracking, reporting and delivery courses or training programs.

• Geographic Information System (GIS)

  Geographic Information Systems (GIS) are information systems application used for creating, manage, and analyze spatial information and Maps.

• Statewide Data Center Facilities

  DAS/BITS provides data processing center services in our Tier II redundant data centers located in Groton, Connecticut (GDC) and Springfield, Massachusetts (SDC).

• BITS Payment Services Application

  The BITS Payment Service was created for the benefit of State Agencies that need to develop an application which has the ability to process credit card transactions.

• Enterprise Content Management (ECM) Solutions

  DAS/BITS offers Enterprise Content Management (ECM) as a service to provide a standardized software for organizing and storing documents.

• Automation Services

  The Department of Administrative Service Bureau of Information Technology Solutions Data Center Operations provides for workload automation using the Computer Associates ESP product.

• Enterprise File and Print

  Our Enterprise file and print services leverage the built-in capabilities of Microsoft’s Windows Server platform to provide our customers with a single secure, highly available and flexible solution to meet your agency’s file storage and printing needs.

• Video Conferencing

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division provides next-generation video teleconferencing services for Executive Branch agencies that are maintained in the State’s secure Data Centers.