Operations Services

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  • Automation Services

    The Department of Administrative Service Bureau of Information Technology Solutions Data Center Operations provides for workload automation using the Computer Associates ESP product.

  • Data Center Operations Services

    The Department of Administrative Service Bureau of Enterprise Systems and Technology (BEST) Data Center Operations is a service provided to state agencies to monitor and react to statewide network, data center or system events 24 hours per day.

  • Help Desk Services

    The Department of Administrative Services Bureau of Enterprise Systems and Technology (BEST) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.