Connecticut State Department of Administrative Services
Operations Services
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The Department of Administrative Service Bureau of Information Technology Solutions Data Center Operations provides for workload automation using the Computer Associates ESP product.
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Data Center Operations Services
The Department of Administrative Service Bureau of Enterprise Systems and Technology (BEST) Data Center Operations is a service provided to state agencies to monitor and react to statewide network, data center or system events 24 hours per day.
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The Department of Administrative Services Bureau of Enterprise Systems and Technology (BEST) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.