Bus and rideshare services
Our office is responsible for the CTtransit bus system and for rideshare services. That means we:
- Oversee the CTtransit and CTfastrak bus systems, including maintenance
- Contract ADA paratransit services in CTtransit service areas for people with disabilities that prevent them from using buses
- Work with private companies to operate express bus services to Hartford, New Haven, and White Plains, NY
We also oversee state bus capital projects throughout Connecticut.
Discover the new microtransit pilot program near you in select cities/towns.
Quick Links
Local bus service
Buses are available in cities and towns across Connecticut.
ADA paratransit services
Learn about this option for people who have disabilities that prevent them from using public buses.
Express bus service
Express buses are available across CT and from White Plains, NY.
Transit security
If you see something, say something: contact the train or bus company.
Taxi, Livery, and Bus regulation
We handle registrations, cancellations, and complaints.
Capital projects
Learn about major bus system projects and investments.
Transportation plan (PDF)
See how to better serve people with disabilities, older individuals, and low-income individuals and families.
Grants and Funds
Municipal matching grant
Apply for transit funds for seniors and people with disabilities.
FTA section 5310
Remove barriers to public transportation and expand mobility options.
FTA section 5311
Apply for rural and small urban area transit funds.
Quick Facts
Our state owns:
- Local bus systems in Bristol, Hartford, Meriden, New Britain, New Haven, Stamford, Wallingford, and Waterbury. We contract private companies to operate these systems.
- All vehicles that provide CTtransit services.
- Bus storage and maintenance facilities for the Hartford, New Haven, Stamford, and Waterbury systems.
Our state supports local transit districts outside CTtransit service areas:
- CTDOT covers their operating deficits up to a predetermined amount. The State funds about 90% of urban systems’ operating deficits. The state and federal governments fund about 83% of rural systems’ operating deficits.
- The State subsidizes their ADA paratransit services.
Office of Transit and Ridesharing
Location and directions
Address:
2800 Berlin Turnpike
Newington, CT 06131
Contact us:
Online: Online form
Phone: 860-594-2560
Email: DOT.CustomerCare@ct.gov
Hours:
Monday-Friday, 8 a.m. to 4:30 p.m.
Closed on Saturday and Sundays