If you need help, have a question or comments, or would like to report a problem on a state road, please contact our CTDOT Customer Care Center.
Ernest Wright - ADA Coordinator Transit Services
Shakira Gibson - ADA Coordinator Transit Services
CTDOT will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in CTDOT’s offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of CTDOT, may contact the CTDOT Title VI Coordinator. Such requests should be made at least 5 (five) days prior to the event. CTDOT will try to accommodate all requests when possible. The ADA does not require the CTDOT to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.
To submit a complaint that a program, service, or activity of CTDOT is not accessible to persons with disabilities you may click here to contact the CTDOT ADA Coordinator, who can forward to the appropriate person/organization to address your concern. CTDOT will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
Simplified Chinese | 如需更多信息或免费语言协助,请致电 (860) 594-2109. Spanish | Para información adicional, o asistencia lingüística gratuita, por favor llame al (860) 594-2109.
