Microtransit Pilot Program
Governor Ned Lamont and the Connecticut Department of Transportation awarded $19.5 million to fund nine transit districts and municipalities in Connecticut for a two-year pilot program for on-demand microtransit services. The new microtransit services will begin in various communities between March 26, 2024, and July 30, 2024. Microtransit service is an accessible, on-demand mode of transportation that allows customers to use a smartphone app or telephone number to request and schedule a ride within designated service areas.
Program Locations
Provider:
Valley Transit District
Program Name:
VTD2GO
Start:
April 1, 2024
Schedule:
Monday-Friday (5:30 p.m. - 11:30 p.m.)
Fare:
1st Ride Free, $2.00 one way.
The VTD2GO service be provided to the following locations: Ansonia, Derby, and parts of Shelton.
Riders will be able to connect/book a ride through a VTD branded and VTD2GO phone application. A call-in option will also be available. This is a ridesharing / on demand service and when the rider has booked their ride the application will provide them with estimated times for the arrival of their ride. In addition to notifications, they customer will be able to see their specific vehicle on the app’s map.
VTD2GO will connect with the following routes: Metro-North Waterbury line at Derby/Shelton station. CTtransit 255 at Derby/Shelton station and other stops in Ansonia and Derby. GBT at Derby/Shelton station.
Provider:
Greater Hartford Transit District
Program Name:
GHTD Link
Start:
April 1, 2024
Schedule:
Monday-Saturday (8 a.m. - 6 p.m.)
Sunday (Noon - 6 p.m.)
Fare:
$3.00 one way. Rider’s personal care attendant (PCA) travel free.
The zone is in Enfield and East Windsor. The zone includes the areas around Elm Street and Hazzard Avenue out to and including Taylor Road to the east and the Connecticut River to the west and extends to East Windsor.
All trips will be point to point and a drop-off time can be specified. Trips can be booked up to three days ahead of time. Passengers will be given a pickup window and may be matched with another passenger heading in the same direction.
The GHTD Link service will connect with CTtransit 905 at the Enfield Square Park and Ride.
Provider:
Southeastern Area Transit District (SEAT)
Program Name:
HOP and NL Smart Ride
Start:
- Groton HOP (Weekdays): May 6, 2024
- New London Smart Ride: July 1, 2024
- Stonington HOP (Saturdays): April 6, 2024
- Waterford HOP (Weekdays): July 1, 2024
- New London Smart Ride: July 1, 2024
Schedule:
- Stonington HOP: Saturday (6:30 a.m. - 6:30 p.m.)
- Mystic-Noank HOP: Monday-Friday (6:30 a.m. - 6:30 p.m.)
- Waterford HOP: Monday-Friday (6:30 a.m. - 6:30 p.m.)
- New London Night Smart Ride: Monday-Saturday (8 p.m. - 1 a.m.), Sunday (5 p.m. - 10 p.m.)
Fare:
$1.75 one way.
Same Day Demand Response utilizing free Spare Rider App or by calling SEAT’s MicroTransit Reservation Line (860) 934-5234.
Service connects with:
- SEAT Fixed Route service (all MicroTransit services)
- River Valley Transit (New London Smart Ride)
- Shore Line East/Amtrak (New London Smart Ride)
- Amtrak (Stonington HOP)
- Cross Sound Ferry (New London Smart Ride)
Provider:
Milford Transit
Program Name:
Milford Micro
Start:
April 8, 2024
Schedule:
$3.00 one way.
The service will go to the following locations: Downtown Milford, CT Post Mall, State Parks, Beaches Medical facilities Grocery stores. Metro-North Rail Station.
The Milford Micro will make connections with the following services: Milford Transit, CTtransit, Coastal Link (Milford to Norwalk) Metro-North’s New Haven Line.
Milford Transit
Program Name:
Milford Micro
Start:
April 8, 2024
Schedule:
- Monday-Thursday (6 p.m. - 12 a.m.)
- Friday-Saturday (6 p.m. - 1 a.m.)
- Sunday (8 a.m. - 6 p.m.)
$3.00 one way.
The service will go to the following locations: Downtown Milford, CT Post Mall, State Parks, Beaches Medical facilities Grocery stores. Metro-North Rail Station.
The Milford Micro will make connections with the following services: Milford Transit, CTtransit, Coastal Link (Milford to Norwalk) Metro-North’s New Haven Line.
Provider:
City of New Haven
Program Name:
RideNewHaven
Start:
Fall 2024
Schedule:
Sunday-Saturday (7 a.m. - 7 p.m.)
Fare:
$1.75
New Haven will also offer fare-free for individuals experiencing low-income, students, and people over the age of 60. Each one-way trip to the airport is anticipated to cost approximately $10.
- Union Station & Garage
- Temple Street Garage
- State Street Station & Garage
- Air Rights Garage
- Yale University (Old Campus)
- Long Wharf Maritime Center
- Hotel Marcel/IKEA
- District NHV
This service will make connections with CTtransit, Metro-North, Amtrak, and Yale.
Provider:
Norwalk Transit District
Program Name:
Wheels 2U
Start:
March 26, 2024
Schedule:
Monday – Friday (7 a.m. - 7 p.m.)
Fare:
$2.00 per person capping at $6.00 for groups of three or greater one way.
Fare is paid directly via credit card which is stored on the app.
Routes are anywhere within the city of Norwalk, Connecticut. (Approximately, a 32-mile zone). Wheels 2U connects with the following services: NTD fixed route buses, Metro-North Train Stations, and CTtransit Route 341.
Provider:
River Valley Transit (RVT) / Estuary Transit District (ETD)
Program name:
XtraMile
Start:
May 28, 2024
Schedule:
East Hampton
- Monday - Wednesday (7 a.m. - 6 p.m.)
- Thursday-Friday (7 a.m. - 6 p.m.)
- Saturday (8 a.m. - 5 p.m.)
- Monday - Wednesday (12 p.m. - 8 p.m.)
- Thursday-Friday (12 p.m. - 10 p.m.)
- Saturday (12 p.m. - 10 p.m.)
- Monday - Wednesday (6 a.m. - 7 p.m.)
- Thursday-Friday (6 a.m. - 7 p.m.)
- Saturday (7:30 a.m. - 6 p.m.)
$1.75 one way.
This service will be provided in three different distinct zones. One is in heart of Middletown, one is in the Bell Town Area of East Hampton, and one is the entire town boundaries of both Madison and Guilford.
Customers have the options to book their ride through the app or call-in option. Riders will be receiving ETAs and live updates through text and the app.
XtraMile will connect with the following services / routes:
In the Middletown Zone there are direct connections with all seven Middletown routes and two shoreline routes in River Valley Transit District. There will also be connections with CTtransit.
In the Belltown Zone in East Hampton there will be connections with the 596 Portland/Easthampton route that gives riders access to the downtown terminal with connections mentioned in the Middletown zone. There is also a direct connection with the Airline trail for bikers. All vehicles are equipped with bicycle holders.
In the Madison and Guilford Zone there are connections with two of routes - Route 641 and Route 645. Also, connections to Shoreline East and Amtrak train stations and CTtransit.
Provider:
Greater Bridgeport Transit
Program Name:
gbt connect
Start:
July 1, 2024
Schedule:
Sunday-Saturday (6 a.m. - 8 p.m.)
Fare:
$4.00 one way.
Fares may be paid with credit card on the app or booking webpage or cash (exact change).
The zones (service boundary) for this service are the municipal boundaries of the Town of Trumbull. The service will connect riders with existing GBT routes, that they can use to move beyond the town. It will also connect riders to points of interest within the town, including medical facilities, shopping and employment centers on White Plains Road, Monroe Turnpike, Main St., and Quarry Rd. Specific points of interest may include Trumbull Mall, Trumbull Library, Trumbull Town Hall, Amazon Distribution Facility, Stern Village, St. Joseph’s Manor, AMC Marquis 16 Movie Theater, Trumbull Senior Center, Trumbull Corporate Park, Hawley Lane Mall.
The service zone will include all the areas within the town boundary of Trumbull. Introducing first/last mile connections to Routes 19, 22, and the GBT hub at Trumbull Mall. Online booking services are accessible through the RideCo mobile application or through the RideCo booking webpage, Riders will be able to book rides in advance or in real-time with the app, online, or by calling in.
gbt connect will transfer to the following Routes 3, 4, 6, 8, 9, 15, 19, 22x. These services provide direct access to destinations in Monroe, Shelton, Stratford, and Bridgeport. They also provide direct access to GBT’s downtown Water St. Bus Station to connect with Metro-North Railroad, the Port Jefferson Ferry and GBT Routes 1, 5, 7, 10, 13, 17, 23, as well as the Coastal Link, operated by GBT, Norwalk and Milford Transit, providing access to Derby, Fairfield, Westport, Norwalk, Milford and beyond to points in Stamford, New Haven, New York, Waterbury and beyond.
Greater Bridgeport Transit
Program Name:
gbt connect
Start:
July 1, 2024
Schedule:
Sunday-Saturday (6 a.m. - 8 p.m.)
Fare:
$4.00 one way.
Fares may be paid with credit card on the app or booking webpage or cash (exact change).
The zones (service boundary) for this service are the municipal boundaries of the Town of Trumbull. The service will connect riders with existing GBT routes, that they can use to move beyond the town. It will also connect riders to points of interest within the town, including medical facilities, shopping and employment centers on White Plains Road, Monroe Turnpike, Main St., and Quarry Rd. Specific points of interest may include Trumbull Mall, Trumbull Library, Trumbull Town Hall, Amazon Distribution Facility, Stern Village, St. Joseph’s Manor, AMC Marquis 16 Movie Theater, Trumbull Senior Center, Trumbull Corporate Park, Hawley Lane Mall.
The service zone will include all the areas within the town boundary of Trumbull. Introducing first/last mile connections to Routes 19, 22, and the GBT hub at Trumbull Mall. Online booking services are accessible through the RideCo mobile application or through the RideCo booking webpage, Riders will be able to book rides in advance or in real-time with the app, online, or by calling in.
gbt connect will transfer to the following Routes 3, 4, 6, 8, 9, 15, 19, 22x. These services provide direct access to destinations in Monroe, Shelton, Stratford, and Bridgeport. They also provide direct access to GBT’s downtown Water St. Bus Station to connect with Metro-North Railroad, the Port Jefferson Ferry and GBT Routes 1, 5, 7, 10, 13, 17, 23, as well as the Coastal Link, operated by GBT, Norwalk and Milford Transit, providing access to Derby, Fairfield, Westport, Norwalk, Milford and beyond to points in Stamford, New Haven, New York, Waterbury and beyond.
Provider:
City of Stamford
Program Name:
StamFORWARD
Start:
November 19, 2024
Schedule:
Monday - Sunday (6 a.m. - 8 p.m.)
Fare:
$1.75 fare one way for most riders and $0.85 fares for lower-income individuals, individuals with disabilities, and seniors. If a rider chooses to include an additional passenger in their ride request, the service will charge an additional $0.85 per passenger.
StamFORWARD will make connections with the following transportation services: CTtransit and Metro-North
City of Stamford
Program Name:
StamFORWARD
Start:
November 19, 2024
Schedule:
Monday - Sunday (6 a.m. - 8 p.m.)
Fare:
$1.75 fare one way for most riders and $0.85 fares for lower-income individuals, individuals with disabilities, and seniors. If a rider chooses to include an additional passenger in their ride request, the service will charge an additional $0.85 per passenger.
Service area:
StamFORWARD will operate in the West Side, Waterside, Downtown, East Side, Cove, South End, Bulls Head, and Glenbrook neighborhoods.
StamFORWARD will operate in the West Side, Waterside, Downtown, East Side, Cove, South End, Bulls Head, and Glenbrook neighborhoods.
Using the service:
Riders can book their rides by using the Via-powered StamForward app (available in the App Store and Google Play in November 2024) to enter their pick-up and drop off location. Alternatively, riders can book by phone through calling +1 203-204-9782. Via’s intelligent routing system will match riders headed in the same direction into one shared vehicle, assign a driver, provide an ETA, and direct the driver to their estimated location. Riders will be directed to a nearby “virtual bus stop” for pick-up (typically the nearest corner), which keeps the shared trip running quickly and efficiently for everyone. The passengers will then be transported to their destination.
Riders can book their rides by using the Via-powered StamForward app (available in the App Store and Google Play in November 2024) to enter their pick-up and drop off location. Alternatively, riders can book by phone through calling +1 203-204-9782. Via’s intelligent routing system will match riders headed in the same direction into one shared vehicle, assign a driver, provide an ETA, and direct the driver to their estimated location. Riders will be directed to a nearby “virtual bus stop” for pick-up (typically the nearest corner), which keeps the shared trip running quickly and efficiently for everyone. The passengers will then be transported to their destination.
https://city.ridewithvia.com/stamford
Service connections:StamFORWARD will make connections with the following transportation services: CTtransit and Metro-North