Proposed CTtransit Bus Service Changes

The Connecticut Department of Transportation (CTDOT) will conduct two in-person open houses for the proposed CTtransit bus service changes on March 18 and 19, 2025. The bipartisan budget adopted earlier last year included a funding increase for CTtransit bus service in Connecticut. For more information view the schedule of upcoming open houses. There are no proposed rail changes at this time.

Comments on the proposed bus service changes can also be submitted via email, voicemail, US mail, or New Haven and Hartford public libraries. Learn how to submit a comment.

CTtransit bus in downtown Hartford at Central Row from the front left

Transit Service Change and Equity Analysis Process

When fare and/or service changes are proposed to the state's bus and rail services, it is important that the public is informed of these changes and allowed the opportunity to comment. Undertaking a formal equity analysis is how the Connecticut Department of Transportation (CTDOT) evaluates proposed bus and rail service or fare changes to determine if they will cause a disparate impact to minority persons or a disproportionate burden to people with low incomes, as defined by the CTDOT’s Title VI Program. Title VI of the Civil Rights Act of 1964 prohibits discrimination based on race, color and national origin. By conducting these analyses, CTDOT can make informed decisions about route planning, service changes, and resource allocation. This helps build a more customer focused and streamlined transit system that serves the needs of our communities.

2025 Proposed CTtransit Service Changes

Bus service changes range from introduction of new routes, expansion of service hours and service frequencies, modifications of routes, and discontinuations of some routes/services for an overall more streamlined and customer-focused system. Changes are proposed for the CTtransit New Haven and Hartford division local systems, Hartford Express, and CTfastrak.

Learn more about proposed CTtransit service changes

March 2025: Upcoming Open Houses

The Connecticut Department of Transportation (CTDOT) will conduct two in-person open houses for the proposed CTtransit bus service changes on March 18 and 19, 2025. The bipartisan budget adopted earlier last year included a funding increase for CTtransit bus service in Connecticut.

Kennedy Mitchell Hall of Records | 200 Orange Street, New Haven, CT 06510

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DATE
Tuesday, March 18, 2025

TIME
5:30 p.m. to 7:30 p.m.

Park Street Library at the Lyric | 2nd Floor Room | 603 Park Street, Hartford, CT 06106

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DATE
Wednesday, March 19, 2025

TIME
5:30 p.m. to 7:30 p.m.

At these open houses, CTDOT and CTtransit staff will provide information, be available for informal questions and answers, and accept public comments on the proposed service changes and equity analysis. The public comment period will run until April 3, 2025.

In the event of cancellation due to inclement weather, public meetings will be rescheduled exactly one week from the date provided. New Haven’s meeting would be moved to March 25, 2025 at 5:30 p.m. and Hartford’s meeting would be moved to March 26, 2025 at 5:30 p.m. Should this change occur, the public will be notified of this change on the project webpage.

To request a copy of the proposed CTtransit service changes and equity analysis by mail, please email us at dot.proposedtransitchanges@ct.gov or leave a voicemail at (860)-594-3612. Please allow one week for processing and delivery.

How to Participate

The meeting facilities are ADA-accessible and are served by transit.

Language assistance may be requested by contacting the CTDOT Language Assistance Call Line at (860) 594-2109. Requests should be made at least five business days prior to the meeting. Language assistance is provided at no cost, and efforts will be made to respond to timely requests for assistance.

Simplified Chinese | 如需更多信息或免费语言协助,请致电 (860) 594-2109.

Spanish | Para información adicional, o asistencia lingüística gratuita, por favor llame al (860) 594-2109.

Italian | Per informazioni aggiuntive o assistenza linguistica gratuita, chiamare il numero (860) 594-2109.

Portuguese | Para obter mais informações, ou para auxílio gratuito em outro idioma, ligue para (860) 594-2109.

Polish | Aby uzyskać dodatkowe informacje lub bezpłatną pomoc tłumacza, proszę dzwonić pod numer (860) 594-2109.

Russian | Для получения подробной информации или бесплатных услуг перевода звоните по телефону (860) 594-2109.

Haitian Creole ❘ Pou jwenn plis enfòmasyon, oswa asistans ak lang gratis, ranpri rele (860) 594-2109.

594-2109 (860) لمزيد من المعلومات أو للحصول على مساعدة لغوية مجانية، يرجى الاتصال بالرقم | Arabic

French | Si vous souhaitez en savoir plus ou bénéficier d'une assistance linguistique gratuite, merci de composer le numéro suivant (860) 594-2109.

Hindi | अधिक जानकारी या निःशुल्क भाषा संबंधी सहायता के लिए कृपया

Korean | 추가 정보가 필요하거나 무료 언어 지원이 필요하시면 (860) 594-2109로 전화주십시오.

Vietnamese | Để có thêm thông tin hoặc hỗ trợ ngôn ngữ miễn phí, vui lòng gọi (860) 594-2109.

How to Submit a Comment

You may make a comment at any time until April 3, 2025, by email, phone, US Mail or the local libraries, using the information below.

Email: dot.proposedtransitchanges@ct.gov

Voicemail: (860) 594-3612

US Mail: COMMENT ON PROPOSED SERVICE CHANGES, Bureau of Public Transportation, P.O. Box 317546, Newington, CT 06131-7546.

A copy of the equity analysis will be available at the following public libraries. Written comments will also be accepted at these locations:

Hartford | Downtown Library | 500 Main Street, Hartford CT 06106

Hartford | Albany Library | 1250 Albany Avenue, Hartford, CT 06106

Hartford | Barbour Library | 261 Barbour Street, Hartford CT 06106

Hartford | Camp Field Library | 30 Campfield Avenue, Hartford CT 06106

Hartford | Dwight Library | 7 New Park Avenue, Hartford CT 06106

Hartford | Park Street Library at the Lyric | 603 Park Street, Hartford CT 06106

Hartford | Ropkins Library | 1750 Main Street, Hartford CT 06106

Hartford | Connecticut State Library | 231 Capitol Avenue, Hartford CT 06106

New Haven | New Haven Free Public Library | 200 Orange Street, New Haven CT 06510

New Haven | Stetson Branch Library | 197 Dixwell Avenue, New Haven CT 06511

New Haven | Mitchell Branch library | 27 Harrison Street, New Haven CT 06515

For general questions please email us dot.proposedtransitchanges@ct.gov or call (860)-594-3612.