Benefit Accuracy Measurement (BAM)
Benefit Accuracy Measurement (BAM) is a federal program that provides the basis for assessing the accuracy of Unemployment Insurance (UI) payments and denials. The BAM investigators:
- Perform random audits of paid and denied Unemployment Insurance claims, Unemployment Compensation for Federal Employees (UCFE) and Unemployment Compensation for Ex-Service members (UCX). The case selected identifies a specific week referred to as the “key week.”
- Exhaustively examine each paid or denied claim selected, by preparing and submitting extensive questionnaires to both the employer and employee.
- Interviews both the claimant and employer to ascertain facts and/or clarification.
- Determine if the benefit awarded was proper and issued for the correct dollar amount and/or determine if the denial of benefit was denied in accordance with federal and state statutes and state policy and regulations.
- Adjudicate previously undiscovered eligibility issues.
- Capture all overpayments and refers case to Benefit Payment Control (BPC) for processing.
- Identify and refers to adjudications all current eligibility issues.
- Compile data that is then used by CTDOL to develop and enhance training and to implement corrective action plans to ensure accurate administration of federal law, state law, regulations and procedures.
- Participate in regional, cross-regional and federal peer reviews of audits performed by other states’ BAM personnel.
Contact BAM: (860) 263-6205