Office of the UWA

About Us

The Office of the Unemployed Workers’ Advocate is a new unit that will support individuals in areas like understanding the documents provided by CTDOL, reducing barriers to receiving benefits, and navigating the appeals process.


Beyond assistance on individual cases the unit will also be tracking reported issues to support the Department in improving client communications and recommend policy changes.

Submit a case to the Unemployed Workers' Advocate 
We can assist you if you:
  • Have received a determination or a questionnaire and don’t fully understand it,
  • Were found ineligible for benefits and need the hearing process explained to you,
  • Have an upcoming hearing or appeal and need help preparing for it, or
  • Need assistance connecting to workforce programs
How to Get Legal Help

Office of the Unemployed Workers’ Advocate staff are not lawyers and can’t represent you at a hearing. Independent hearing representatives registered with the Connecticut Board of Review may be able to provide representation at Appeals Division hearings at reduced cost or at a cost which is significantly less than what many attorneys would charge for such representation.

For a list of independent hearing representatives, please complete the request form. If you cannot afford to pay an attorney or a registered representative, you may be able to get free representation from a pro bono attorney or your local Legal Aid Society or legal services program.  A list of legal services organizations is also available in The Claimant's Guide to the Appeals Process.

Filing for Unemployment
Office of the Unemployed Workers’ Advocate staff cannot process your application for unemployment benefits or make an eligibility determination. To file for unemployment, please visit ReEmployCT
Hours of Operation
Monday - Friday 

8:00 am – 4:00 pm

Contact Information
Please use this form to submit a request for assistance. You can also call (833) 573-6700 or (860) 263-6700 to speak to a representative.