The Connecticut Department of Transportation (CTDOT) is alerting riders that due to track work on the New Canaan Branch Line (NCL), substitute bus service will replace all train service the first two weekends of April. Normal train service resumes on Monday, April 7 and Monday, April14 with the 5:30 a.m. train from New Canaan and the 8:16 a.m. train from Stamford.
This necessary work is to support the design of a new siding track along the Springdale station, which would provide a location for trains traveling in opposite directions to pass each other. The specific work to be accomplished during this timeframe includes six on track borings between Riverbend Drive South and the Noroton River Bridge to support retaining walls that will be constructed.
The bus schedule can be found here
Customers are encouraged to check the schedules and status of service before they travel.
All rail customers are encouraged to pre-purchase their rail tickets before boarding. Customers may use the MTA eTix app or ticket vending machines conveniently located at most New Haven Line stations. For information on how to use the MTA eTix app, visit mta.info/mta-etix.
Channels for Service Updates
new.MTA.info –The “Service Status” box at new.MTA.info is always the definitive source for the latest status for each line.
Email and text message service updates – Customers are urged to sign up to receive alerts, tailored by specific line and time of day, by visiting MyMTAAlerts.com.
TrainTime app – The upgraded TrainTime app includes real-time train location updated every three seconds and is available in six languages.
These communication channels can be accessed while at home or on the go. For customers located at stations, the MTA will post the latest service updates on digital signs at station platforms and make audio announcements over public address systems and onboard announcements made by train crews.
For those who prefer to contact the MTA by telephone, information is available for Connecticut customers by calling (877) 690-5114. The New York State Travel Information Line is 511. Those who are deaf or hard of hearing can use their preferred service provider for the free 711 relay to reach the MTA at 511.