Contact Us

If you need help, have a question or comment, or would like to report a problem on a state road, please contact our CTDOT Customer Care Center:

Report an issue on state roads
Phone 860-594-2560
File a claim

CTDOT Customer Care center

Operating hours for the CTDOT Customer Care Center are Monday to Friday 8:00 a.m. to 4:30 p.m. The Customer Care Center is closed on weekends and the following holidays:

New Year’s Day
Martin Luther King, Jr. Day
President’s Day
Lincoln’s Birthday
Memorial Day
Veteran’s Day

Juneteenth Day
Independence Day
Columbus Day
Thanksgiving Day
Labor Day
Good Friday
Christmas Day

CTDOT Office of Communications

Members of the media, contact the CTDOT Office of Communications with inquiries, interview requests:

Email: CTDOTMedia@ct.gov
Phone: 860-594-3062

Freedom of Information (FOI) request online portal.

CTDOT mailing address

CT Department of Transportation
2800 Berlin Turnpike
P.O. Box 317546
Newington, CT 06131-7546