For Providers - Operational Memos
2025 Operation Center MemosOp_Center_Memo_FY2025_07_New_Placement_Incentive_Corrections_and_Recoupments
Operation Center Memo FY2025 06 FY24 Annual and Revenue Report Update
Revenue_Letter_Template_10_21_24
Operation_Center_Memo_FY25-05_Updated_Funding_Guidelines
Operation_Center_Memo_FY2025_04_Revenue_Reports
Operation_Center_Memo_FY2025-03_Annual_Report_and_Timeline_For_Submission
Operation Center Memo FY25-02 New CLA and CRS Development
Operation_Center_Memo_FY25_01_Project_SEARCH_Funding
2024 Operation Center Memos
Operation_Center_Memo_FY24-23_ARPA_HCBS_Expenditure_Updates
Operation_Center_Memo_FY24-22_Operational_Plan
Operation_Center_Memo_FY24-21_Updated_Funding_Guidelines
DDS_Funding_Guidelines_Version_5-21-24
Operation_Center_Memo_FY24-20_Alt_EVV_Updates_webform
Operations_Center_Memo_2024-19_Micro-Enterprise_Start-up
Operation_Center_Memo_FY24-18_EVV_Updates
Operation_Center_Memo_FY24-17_Employment_and_Day_Initiatives
Operation_Center_Memo_FY24-16_AT_Remote_Supports
Operation_ Center_Memo_FY24-15_EVV_Town_Hall_2_3
Operation_ Center_Memo_FY24-14_Remote_Support_Orientation
Operation_Center_Memo_FY24-13_Eight_Month_Report
FY24 Eight Month Report Users Guide
Operation_Center_Memo_FY24-12_Open_EVV
Operation Center Memo FY24-11-FY2022 Revenue Retention
Operation Center Memo FY24-10 ARPA HCBS Expenditure Reporting
ARPA Quarterly Report 12-1-23
Operation Center Memo FY24-09 Updated Funding Guidelines
Operation Center Memo FY24-08 – Extension of Suspension of New CLA and CRS Development
Operation Center Memo FY24-07 FY2023 Financial Reporting Extensions
Operation Center Memo FY24-06 FY2023 Wage Increase Reporting
Wage Increase Report, Attestation FY23 Blank
Operation Center Memo FY24-05 – FY23 Enhanced Benefit Pool Reporting
Operation Center Memo FY24-04 FY2023 Revenue Reports
Revenue Letter Template 11-14-2023
Operation Center Memo FY24-03 FY2022-FY2024 Cost Settlement
Cost Settlement Guide
Operation Center Memo FY24-02 Timeline for Submission of FY23 Annual Report
Operation Center Memo FY24-01 ARPA Workforce Stability and IT Infrastructure Reporting
2023 Operation Center Memos
Operation Center Memo FY23-26 Cost Settlement Letters
Operation Center Memo FY23-27 Extension of Statewide Suspension of New CLA and CRS Development
Operation Center Memo FY23-25 Strike Costs
Operation Center Memo FY23-24 Updated Funding Guidelines
DDS Funding Guidelines Version 6-1-23
Operation Center Memo FY23-27 Extension of Statewide Suspension of New CLA and CRS Development
Operation Center Memo FY23-25 Strike Costs
Operation Center Memo FY23-24 Updated Funding Guidelines
DDS Funding Guidelines Version 6-1-23
Operation Center Memo FY23-22 Communication Barrier Mitigation for CE
Operation Center Memo FY23-21 Eight Month Report
FY23 Eight Month Report User's Guide
Operation Center Memo FY23-21 Eight Month Report
FY23 Eight Month Report User's Guide
Operations Center Memo FY23-19 Attendance Payment and Updated Funding Guidelines
Operations Center Memo FY23-18 Extension of Statewide Suspension of New CLA and CRS Development
Operations Center Memo FY23-18 Extension of Statewide Suspension of New CLA and CRS Development
Operations Center Memo FY23-12 Cost Settlement
DDS Retained Savings Reinvestment Form Instructions
Retained Savings Reinvestment
Retained Savings Reinvestment Example
DDS Retained Savings Reinvestment Form Instructions
Retained Savings Reinvestment
Retained Savings Reinvestment Example
Operations Center Memo FY23-02 Senior Support Rate Increase and Updated Funding Guidelines
DDS Funding Guidelines Version 7-21-2022
DDS Funding Guidelines Version 7-21-2022
2023 Other Communication
2022 Operation Center Memos
Operations Center Memo FY22-25 Clustered Supports
Operations Center Memo FY22-24 ARPA Provider Payments
Operations Center Memo FY22-23 IHS Personal Supports Rate Increase
Operations Center Memo FY22-24 ARPA Provider Payments
Operations Center Memo FY22-23 IHS Personal Supports Rate Increase
Operations Center Memo FY22-07 Financial Reporting Requirements
Provider Fiscal Reporting Guidance
State Single Audit Reconciliation
Provider Fiscal Reporting Guidance
State Single Audit Reconciliation
2022 Other Communication
Health Standard No. 22-1 Pre-Admission Screening for Persons Applying for Nursing Facility Admission (OBRA)
2021 Operation Center Memos
Operations Center Memo 2021-17 FY2022 POS Contract Renewal
FY22-25 POS Contract Renewal Quick Guide
Draft POS Contract Changes
FY22-25 POS Contract Renewal Quick Guide
Draft POS Contract Changes
Operations Center Memo 2021-16 FY2022 Op-Plan Software and User's Guide
FY 2022 Operational Plan Users Guide
FY 2022 Operational Plan
FY 2022 Operational Plan Users Guide
FY 2022 Operational Plan
Operations Center Memo FY21-09 Individualized Home Supports Changes
Application to Amend Services IDS
2021 IHS Assurance Agreement
Application to Amend Services IDS
2021 IHS Assurance Agreement
Operations Center Memo FY21-07 Employment and Day Reimbursement Rate Changes
2021 Other Communication
2020 Operation Center Memos
2020-15 FY2020 Employment And Day Services Update
Operations Center Memo 2020-09 Update to Special Act 18-5 - Authorizations
Operation Center Memo FY2020-14 Clarification of Financial Reporting Requirements Related to Special Act 18-5
Revised Minimum Wage Reporting Template
Revised Minimum Wage Reporting Template
2020-13 FY2019 Annual Report Extension
Operation Center Memo 2020-12 FY2019 Revenue Letters Revision
Operations Center Memo 2020-10 IDN and Senior Supports ServiceOperation Center Memo 2020-12 FY2019 Revenue Letters Revision
Operations Center Memo 2020-09 Update to Special Act 18-5 - Authorizations
2020 Other Communication
Coronavirus Relief Funds (CRF) 7-6-20
Personal Protective Equipment (PPE) update Memo to Providers 6-26-20
Corona Virus Relief Funds 6-26-20
Provider EVV Declaration
IP Transcription Timeline Memo 4-30-20
DDS COVID-19 Temporary Provider Qualification Process 4-30-20
DDS COVID-19 Provider Status Report Instructions
DDS COVID-19 Provider Status Report
Provider Update 3-13-20
New COVID-19 Section 3-12-20
DDS Memo to Providers COVID-19 Guidance 3-11-20
Provider COOP Plans and COVID-19 Preparedness
DDS Invitation to ACL Challenge
Secure Website for Referrals Memo
FY20 Vendor Self Hire Rates
FY20 Funding Guidelines
2019 Operation Center Memos
Operation Center Memo 2019-10 Realignment of Clinical BEH Supports
Realigning DDS Clinical Behavioral Supports
Realigning DDS Clinical Behavioral Supports
Operation Center Memo 2019-09 Per Diem Authorization Audit
Operation Center Memo 2019-08 Code Guidance For Various Living Arrangements
Operation Center Memo 2019-07 FY18 Financial Reporting Requirements
Operation Center Memo 2019-06 FY18 Annual Report
Operation Center Memo 2019-05 FY18 Annual Report Submission Deadline Extended
Operation Center Memo 2019-04 Group Day Per Diem Rate
Operation Center Memo 2019-03 Minimum Wage bill (non-POS Providers)
Minimum Wage Bill Survey Instructions
Staff Wage Survey (non-POS Providers)
Operation Center Memo 2019-02 Electronic Visit Verification
Provider EVV Survey
Operation Center Memo 2019-01 Minimum Wage Bill
Minimum Wage Bill Survey Instructions
Staff Wage Survey
Provider Pin
Operation Center Memo 2019-08 Code Guidance For Various Living Arrangements
Operation Center Memo 2019-07 FY18 Financial Reporting Requirements
Operation Center Memo 2019-06 FY18 Annual Report
Operation Center Memo 2019-05 FY18 Annual Report Submission Deadline Extended
Operation Center Memo 2019-04 Group Day Per Diem Rate
Operation Center Memo 2019-03 Minimum Wage bill (non-POS Providers)
Minimum Wage Bill Survey Instructions
Staff Wage Survey (non-POS Providers)
Operation Center Memo 2019-02 Electronic Visit Verification
Provider EVV Survey
Operation Center Memo 2019-01 Minimum Wage Bill
Minimum Wage Bill Survey Instructions
Staff Wage Survey
Provider Pin
2019 Other Communication
2018 Operation Center Memos
Attachment: Bridge Funding
2018 Other Communications
2017 Operation Center Memos
2017 Other Communication
2016 Operation Center Memos
FY17 Operational Plan (xlsm, 342 KB)
2016 Other Communication
2015 Operation Center Memos
Copy of FY 2016 OP PLAN (XLSM, 347 KB)
2015 Other Communication
2014
2013
FY 2013 Op Plan Copy of Excel 2003 4-13-12 (XLS, 512 KB)
FY 2013 Op Plan 4-13-12 (XLSM, 189 KB)
Staffing Schedule Sample (XLSX, 26 KB)
2012
2011
2011-05 Mid Year Expense Report and DDS Expense Report (XLS, 30 KB)
2010
Operations Plan (Op-Plan) Submission Extension (PDF, 147 KB)
OPS Memo 2010-05 Process for Reviewing Agency Hardship as Part of the Shift to Utilization Based Payments (PDF, 157 KB)
Utilization Payment Process – Day Services (PDF, 27 KB)
Clinical Behavioral Supports or Health Care Coordination (PDF, 222 KB)
Interpretation of Authorization for payment for Group Day Services attendance in the Fee for Service Program (PDF, 223 KB)
2010-02 Annual Report August 14, 2009 (PDF, 230 KB)
2010-01 Financial Reporting August 13, 2009 (PDF, 225 KB)
2009
Word document: Individualized Home Survey Letter (DOC, 142 KB)
Excel document: Individualized Home Survey Form (XLS, 30 KB)
Operation Center Updates (PDF, 17 KB)
Accessible Transportation Memo (PDF, 103 KB)
DDS Waiver Rates at Cost Guidelines (PDF, 88 KB)
Waiver Services, Codes Units and Rates (PDF, 28 KB)
2008
Financial Audit Memo (PDF, 96 KB)
FY 2008 Operation Plan, User's Guide (PDF, 111 KB)
2008 Annunal Report Letter (PDF, 220 KB)
Fiscal Intermediary Fact Sheet for Providers (PDF, 11 KB)
Provider Letter August 19, 2008 (PDF, 217 KB)