Assistive technology & remote supports

Independence through technology

Two individuals sitting outside

Assistive technology and remote supports

The Department of Developmental Services (DDS) helps individuals with intellectual disability access technology support. Technology allows people to improve their independence, productivity, and quality of life. It is no longer just an option. Tech integrates every aspect of our lives.

Assistive technology for you and your family

Someone using assistive technology

What is assistive technology?

Assistive technology (AT) is any item, piece of equipment, software program, or product system that is used to increase, maintain, or improve the functional capabilities of persons with individuals with intellectual disability.


  • AT can be low- or high-tech
  • AT can be hardware: prosthetics, mounting systems, and positioning devices.
  • AT can be computer hardware: special switches, keyboards, and pointing devices.
  • AT can be computer software: screen readers and communication programs.
  • AT can be inclusive or specialized learning materials and curriculum aids.
  • AT can be specialized curricular software.
  • AT can be much more—electronic devices, wheelchairs, walkers, braces, educational software, power lifts, pencil holders, eye-gaze and head trackers, and much more.
Assistive technology for families 

Remote supports for residents

Remote support

What are remote supports?

Remote support are a virtual aid provided by paid staff or natural supports who help someone through technological devices to engage in live, two-way communication. Remote supports allows DDS or adjacent staff to virtually help someone use technology. This virtual support is done through live, two-way communication.

Remote supports may include:

  • Motion sensing system
  • Radio frequency identification
  • Live video or audio feed
  • GPS tracking
  • Web-based oversight system
  • A device that otherwise meets the requirement for two-way communication

Who can get remote supports?

Someone who needs virtual supports can schedule it on demand, or in response to an alert from a device in a Remote Support Technology System. DDS provides remote supports to help individuals with intellectual disability use technology, improve their skills, promote independence, and maintain health and safety. If your care team thinks you can benefit from remote supports, they can develop an in-person plan to provide these services. Remote supports may or may not be provided through:

  • Group day, Individualized Home Supports (IHS)
  • Individualized Day (ID)
  • Supported Employment (SE)
  • Respite
  • Personal Support
  • Adult Companion
  • Individualized Goods and Services, and/or Assistive Technology

Videos about assistive technology

Independent living options using remote supports

Assistive technology forum

Assistive technology contacts

If you have any questions about Assistive Technology or Remote Supports, please email

Patricia Cymbala

Assistive Technology Director
Tel: 860-418-6051

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