VAMS Training for Clinic Users

This page contains the following information to support VAMS clinic users. For individuals searching for information or an appointment, click here.

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  • The latest VAMS news
  • VAMS system enhancements
  • User Quick Tips
  • Forms, Desk Guides, Training Materials and other resources for each type of user in VAMS
  • Training opportunities for VAMS users

  Quick Links   COVID-19 Vaccine Providers    VAMS Login    CT WiZ Training

VAMS Registration and Account Activation The Connecticut Immunization Program is following a phased approach to invite those who live or work in the state of Connecticut to enroll in VAMS. Visit the COVID-19 Vaccinations VAMS Support website for information on VAMS registration and account activation.

Latest News

  • Bypass 'high traffic waiting room' VAMS by using separate login link.
  • Create a Closed Pod Clinic (Limited Service Group) in VAMS tied to specific organizations registered in VAMS to only allow them to schedule appointments in your clinic.
  • Transition VAMS clinics to CT WiZ- If your clinic is using VAMS and wants to transition to CT WiZ to document vaccinations, submit a helpdesk ticket with your PIN and expected date of transition.  A meeting will be scheduled to review the process and expectations.
  • Appointment Scheduling: Now a maximum of 25 clinics appear for Recipients to choose from when scheduling appointments.

VAMS System Enhancements


Centers for Disease Control and Prevention (CDC) VAMS Training Materials

  • Indicate which vaccine product /dose your clinic is offering: Use the options on the Clinic Setup screen to let Recipients know which vaccine product & dose # your clinic has.
  • Schedule 2nd dose appointments: Review these tips on how to set up and manage your schedule for future dose appointments.
  • Create specific dose/vaccine clinics: Have separate clinics for 1st dose and 2nd dose. Put the dose # and vaccine in your clinic name. Ex. 2nd Dose Moderna Clinic. Set clinic reservations to 100%.  Submit an Additional VAMS clinics form.
  • VAMS Emails: Review Troubleshooting tips to ensure you receive VAMS emails and find additional help with registration.
  • Third Party /Organization portals: Always use a new Template to populate, save and upload. Do not use previously saved templates.
  • Have extra doses to document? Follow the Extra Doses Guidance

Desk Guides

VAMS General Information
Process Flows by Role
 Clinic Guides
 Business Processes

Upcoming Trainings
The following VAMS and CoVP trainings are currently available in April 2021.  Please click on a link to register or join a session.



CoVP CT WiZ Enrollment Office Hours
This session provides COVID-19 Vaccinating Providers information about the enrollment process in CT WiZ as well as Q&A with DPH staff.

Mondays & Thursdays
Join: CoVP CT WiZ Enrollment Office Hours

 Scheduling 2nd Dose Appointments in VAMS
This session provides VAMS Clinic Administrators   information about the process and best practices for   scheduling second dose appointments, as well as   Q&A with DPH staff.
 Register: Scheduling 2nd Dose Appointments

VAMS Live Helpdesk Office Hours
This session allows VAMS users to call in any time during the scheduled office hours and ask a question to a VAMS subject matter expert. Please note, questions will be answered in the order in which they are received.

Tuesdays & Thursdays
Join: VAMS Live Helpdesk Office Hours

Vaccine Storage and Handling Assessment
These assessments are by invitation only. To set up a CoVP Storage and Handling Assessment Session you must have completed CoVP enrollment and received an email to attend from DPH staff.

 Tuesdays & Thursdays
 10:00am - 11:00am and 1:00pm - 2:00pm
  By invitation Only  

Weekly CoVP Update
This session provides CoVP Vaccinating Providers an opportunity to receive updates on the CoVP Program, as well as Q&A with DPH staff.

9:00am - 10:00am
Join: CoVP Office Hours

How to Transition from VAMS to CT WiZ
This session provides VAMS Clinic Administrators information about the process to transition from VAMS to CT WiZ as well as Q&A with DPH staff.

12:00pm - 1:00pm 
Register: Transition from VAMS to CT WiZ

CT WiZ and VAMS Reports
This session provides an overview of the reports  available for clinics in CT WiZ and VAMS.

10:00am - 11:00am
Register: CT WiZ and VAMS Reports


Need more information?
Submit a request to our Helpdesk; Please enter as much detail as possible to describe the issue or question. Attach screen shots, if possible, to the email.  Depending on the priority of the issue or question, inquiries can be resolved between 1 and 5 business days.

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