Security is a top priority and CT WiZ interfaces are continuously monitored to ensure security of data.

CT WiZ has not experienced any threats or incidents but is proactive with procedures as outlined below.

PLEASE FOLLOW 3 STEPS (Alert, Stop, Resume):

If your facility has onboarded or has user access to CT WiZ and experiences a cyberthreat or incident, please take immediate steps to ensure of CT WiZ data as below:

1. Alert - Submit a Helpdesk ticket: select Immunizations (CT WiZ)- select category: 'Cyberthreat/Incident' - topic: 'Reporting a Threat/Incident' - topic: 'Reporting Resolution of Threat/Incident'.
   a. Or call (860)509-7929. Provide as much information as you can including: the date it started, which system was involved, your contact information, and the date it was resolved.
   
   
2. Stop - CT WiZ team will temporarily stop your access to CT WiZ (HL7 and UI) to proactively prevent any user interface (UI) access or (HL7) query to CT WiZ.
   a. If you need to request an immunization record in the interim, call (860)509-7929. Patients may also securely access the CT WiZ Public Portal.
   
   
3. Resume - After you notify the CT WiZ team that your facility's threat/incident has resolved; your staff can then resume user access after we enable password reset, and CT WiZ team will then reactivate HL7 facility codes for your HL7 reporting/query.

CT WiZ team will provide additional CT WiZ support as needed. Thank you.