FAQs

• What should we do with our computers and broken electronics?
  Answer: Computers cannot be sold on Public Surplus even in good condition.  Working computers, laptops and hard drives should be listed on Public Surplus to be offered for reallocation to other state agencies, municipalities and non-profits and if not claimed, will go through the electronics recycling vendor process once you receive a Recycle Ticket.  Broken electronics should immediately be posted as scrap requests to go through the process for electronic recycling, as well.  Good electronics, such as flat screen monitors, keyboards, mice, speakers, etc. are sold on Public Surplus to the public, if not reallocated.
  

   
• Do I have to upload a picture?
  Answer: Yes, your auction will not be released without a picture.  This includes SCRAP auctions.
• A non-profit claimed some of my items. What do I do with the paperwork?
  Answer: The selling agency and the non-profit sign the paperwork (both the Bill of Sale  and the Surplus Laptop, Computer Hard Drive Form) at pickup and scan (if printed) and upload it to the Closed Auction Notes  section of Public Surplus.
• How long do we need to keep paperwork for?
  Answer: Refer to the CT State Library Records Retention Schedules for appropriate records retention information.  You can also speak to your agency’s RMLO (Records Management Liaison Officer).