Amazon Business

FAQs

  • Scenario 1: I have never used my @CT.gov email address on Amazon.com

    Answer:

    The first time you access Amazon Business, you will be prompted to set up an Amazon Business account. Use your @CT.gov email address and enter a password. (Please note: your password does not need to be the same as other internal systems). 

  • Scenario 2: I already use my @CT.gov email address to make BUSINESS purchases on Amazon.com

    Answer:

    If your @CT.gov email address is already associated with an Amazon.com account, you will have the option to convert your existing account and transfer any purchase history and pending orders to the central business account.

  • Scenario 3: I already use my @CT.gov email address to make PERSONAL purchases on Amazon.com

    Answer:

    If your @CT.gov email address is already associated with an Amazon.com account, you will have the option to create a separate account for personal orders. You will be prompted to select “Create a separate business account” and will need to choose a new, personal email address (e.g. gmail.com or hotmail.com) that is NOT tied to another Amazon account.

  • How do I access my Amazon Business account?

    Answer:

    Your Amazon Business account Administrator must invite you to join the organization’s central account.  Once invited, you will receive a welcome email to join.  Register by clicking the “Activate your account” text.  Note, if you are signed into any other Amazon account on your default web browser, you will need to sign out before clicking the link.  The first time you access Amazon Business you will be prompted to set up your account via one of the three scenarios in the next section.