FAQs

• How do I get added to my agency's Amazon Business account?
  Answer:

  Contact your Agency Amazon Business account administrator.  They must invite you to join the appropriate account within the organization. 
  
  Once invited, Amazon will send a  welcome email with instructions to join.  Before opening the email invitation, SIGN OUT of any other Amazon account on your browser. 
  
  

  Open the email and register by clicking the “Activate your account” link. 

   

  The first time you access Amazon Business you will be prompted to set up your account via one of the following three scenarios.

• Scenario 1:  I have never used my @CT.gov email address on Amazon.com.
  Answer:

  The first time you access Amazon Business, you will be prompted to set up an Amazon Business account.
  
  Use your @CT.gov email address and create a password.

  Update your Amazon Business profile to your Agency information.

• Scenario 2:  I already use my email address to make BUSINESS purchases on Amazon.com.
  Answer:

  If your @CT.gov email address is already associated with an Amazon.com account, you will have the option to convert your existing account and transfer any purchase history and pending orders to the central business account.  

  
  Update your Amazon Business profile to your Agency information.

  
  
• Scenario 3:  I already use my email address to make PERSONAL purchases on Amazon.com.
  Answer:

  If your @CT.gov email address is already associated with an Amazon.com account, you will be prompted to select “Create a separate business account” and choose a new, personal email address (e.g. gmail.com or hotmail.com) that is NOT tied to another Amazon account.

  Update your Amazon Business profile with your Agency information.

• Are other State of CT branches of government or municipalities eligible to participate in the State of CT Amazon Business Program?
  Answer: The State of CT is no longer participating in the Amazon Associate Accounts program.