FAQs

• How do I get added to my agency's Amazon Business account?
  Answer:

  Contact your Agency Amazon Business account administrator.  They must invite you to join the appropriate account within the organization. 
  
  Once invited, Amazon will send a  welcome email with instructions to join.  Before opening the email invitation, SIGN OUT of any other Amazon account on your browser. 
  
  

  Open the email and register by clicking the “Activate your account” link. 

   

  The first time you access Amazon Business you will be prompted to set up your account via one of the following three scenarios.

• Scenario 1:  I have never used my @CT.gov email address on Amazon.com.
  Answer:

  The first time you access Amazon Business, you will be prompted to set up an Amazon Business account.
  
  Use your @CT.gov email address and create a password.

  Update your Amazon Business profile to your Agency information.

• Scenario 2:  I already use my email address to make BUSINESS purchases on Amazon.com.
  Answer:

  If your @CT.gov email address is already associated with an Amazon.com account, you will have the option to convert your existing account and transfer any purchase history and pending orders to the central business account.  

  
  Update your Amazon Business profile to your Agency information.

  
  
• Scenario 3:  I already use my email address to make PERSONAL purchases on Amazon.com.
  Answer:

  If your @CT.gov email address is already associated with an Amazon.com account, you will be prompted to select “Create a separate business account” and choose a new, personal email address (e.g. gmail.com or hotmail.com) that is NOT tied to another Amazon account.

  Update your Amazon Business profile with your Agency information.

• Are other State of CT branches of government or municipalities eligible to participate in the State of CT Amazon Business Program?
  Answer:

  Yes, the State of CT has partnered with Amazon Business to allow those agencies to join through Amazon's Associated Account Program.  If interested, contact the Amazon Business Team to request to join as an 'AAP'.

  What is an Associated Account?

  It is an account that has been ‘referred’ by an existing Amazon Business Account and, with that referral, has certain benefits.

  Why Join?

  Benefits of the Associated Accounts Program:

  1. Maintain your own, separate Amazon Business account while unlocking additional benefits as an affiliate of the State of Connecticut
  2. Business Prime Discounts:

  $129/year $89/for the 1^st year (plus tax) up to 3 users

  $349/year $249/for the 1^st year (plus tax) up to 10 users

  $779/year $649/for the 1^st year (plus tax) up to 100 users

  $10,099/year$3,499/for the 1^st year over 100 users

  1. Flexible Payment Options³: Your account will be approved for a Pay By Invoice credit line of $5,000 (terms and conditions apply).  This is an optional payment method.
  2. Exclusive for AB Business Accounts: Amazon Private Label Brand discounts on over 2,000 items (See our entire storefront by clicking HERE)

  Benefits of Amazon Business:

  1. Tax exemption (applies to all sellers participating in Amazon’s Tax Exemption Program once account is configured - information attached)
  2. Additional controls on accounts, including but not limited to built in workflow approvals and notifications regarding restricted items (ex: items on contract)
  3. Reporting capabilities
  4. Millions of additional sellers and items available only on Amazon Business
  5. Discounts and business-only pricing on eligible items
  6. Per unit cost savings through bulk buying on eligible items