For Unemployment Benefits Filers:
- If you have an expired Key Bank card and it still has funds on it, please contact Key Bank for a replacement card.
- Key Bank card funds are not moved to the new U.S. Bank ReliaCard; use that card until it's at a zero balance.
- You must choose a new Personal Identification Number (PIN) when you set up your official U.S. Bank ReliaCard.
- The activation instructions, usage guide, Cardholder Agreement and Fee Schedule will be included with your card. Make sure to read and save this important information for your files.
If you decide to continue receiving unemployment benefits on a debit card, please read all the additional Pre-Acquisition Disclosures that were included with your letter.
Customers may change to direct deposit at any time by visiting Benefit Maintenance in your ReEmployCT account.
The ReliaCard is issued by U.S. Bank National Association pursuant to license from Visa U.S.A. Inc. © 2023 U.S. Bank. Member FDIC.