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• Learning Management System (LMS)

  A learning management system (LMS) is software for the administration, documentation, tracking, reporting and delivery courses or training programs.

• SharePoint - Document Collaboration Tool

  SharePoint is a web-based platform widely used to improve efficiency for document collaboration, forms processing, and team communications.

• Virtual Private Network (VPN) Service

  A Virtual Private Network (VPN) is a network technology that creates a secure network connection over a public network such as the Internet or a private network owned by a service provider.

• Network Management and Support

  The Enterprise Network Services (ENS) supports numerous network infrastructures. The ENS support methodology consists of configuring network infrastructure devices with management protocols and through the use of centralized servers collect alerts, alarms, events and traps that report the network status.

• Enterprise Infrastructure Services

  The Department of Administrative Services Bureau of Information Technology Solutions (DAS/BITS) Unified Communications Division maintains the local area network within shared-tenant locations for Executive Branch agencies.

• Metropolitan Area Network

  The Enterprise Network Services (ENS) group builds and supports the State of Connecticut Metropolitan Area Network which connects 18 large sites in the greater Hartford area with metro Ethernet connections between 1G and 20G speeds. This connectivity serves 35 state agencies with access to the State’s Data Centers located in geographically diverse areas of the state.

• Automation Services

  The Department of Administrative Service Bureau of Information Technology Solutions Data Center Operations provides for workload automation using the Computer Associates ESP product.

• BITS Payment Services Application

  The BITS Payment Service was created for the benefit of State Agencies that need to develop an application which has the ability to process credit card transactions.

• Enterprise Architecture

  State of Connecticut Enterprise Architecture (CTEA) Information

• Data Center Operations Services

  The Department of Administrative Service Bureau of Information Technology Solutions (BITS) Data Center Operations is a service provided to state agencies to monitor and react to statewide network, data center or system events 24 hours per day.

• Information Management Services

  This service provides for the development, execution and supervision of programs, plans, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.