Tangoe Disconnect Process

What's Next

During the next or following billing cycle, please check to see if the disconnect occurred. Verify in Tangoe that the order was completed by following the path: Inventory > Explorer > Identifier

 If you find any discrepancy with your submittal, please follow up with TBOG.

Note: Wireless disconnects are usually completed within 12-24 hours, while wired (land) services can take anywhere from 2 weeks to a full month.