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• BITS Service Desk

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.

• Enterprise File and Print

  Our Enterprise file and print services leverage the built-in capabilities of Microsoft’s Windows Server platform to provide our customers with a single secure, highly available and flexible solution to meet your agency’s file storage and printing needs.

• Enterprise Messaging Services

  DAS/BITS Enterprise Messaging provides our customers with a single secure, highly available and flexible solution to meet your agency’s mission critical electronic mail communications and collaboration needs.

• Analytics & Business Intelligence Tools

  This service provides techniques and tools used in identifying, extracting, analyzing, querying, reporting, and predictive modeling of business data.

• Application Delivery Controllers

  An application deliver controller is a device that is typically placed in a data center between the firewall and one or more web and/or application servers to provide load balancing, health checks, and high availability assurance. It also includes SSL off loading, as well as serving as a web application firewall.

• Data Integration

  Data Integration involves combining data residing in different sources and providing users with a unified view of these data.

• Database Administration

  This service provides for the development and design of database strategies, monitoring and improvement of database performance, capacity planning for future expansion requirements, restoration of damaged databases, and planning, coordination and implementation of database security.

• Information Management Services

  This service provides for the development, execution and supervision of programs, plans, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.

• Enterprise Architecture

• eGovernment Services

  Everything you need to know about the eGovernment program.

• IT Policies and Guidelines

  State of Connecticut Information Technology and Internet related policies and guidelines.

• ITSESC

  Information and Telecommunications Systems Executive Steering Committee

• Connecticut Education Network (CEN)

  CEN is Connecticut’s premier provider of high-performance internet services to public and private organizations. Since 2000, CEN has been accelerating the progress of our members by providing reliable, low latency, high-speed networking and security services. We are the provider of choice for organizations that demand exceptional value, performance, and highly personalized service.

• Virtual Private Network (VPN) Service

  A Virtual Private Network (VPN) is a network technology that creates a secure network connection over a public network such as the Internet or a private network owned by a service provider.

• Multi-factor Authentication

  Multi-factor authentication (MFA) is a method of computer access control in which a user is granted access only after successfully presenting several separate pieces of evidence to an authentication mechanism.