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• Data Center Operations Services

  The Department of Administrative Service Bureau of Information Technology Solutions (BITS) Data Center Operations is a service provided to state agencies to monitor and react to statewide network, data center or system events 24 hours per day.

• BITS Service Desk

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.

• Telecommunications

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division provides telecommunications, end-user device support and Enterprise collaboration services to the State of Connecticut’s Executive Branch agencies.

• Video Conferencing

  The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division provides next-generation video teleconferencing services for Executive Branch agencies that are maintained in the State’s secure Data Centers.

• Enterprise Storage

  The DAS BITS Storage Area Network (SAN) / Network Attached Storage (NAS) service provides a robust disk storage infrastructure utilized by both mainframe and midrange/ enterprise server platforms for the State of Connecticut client/ user community.

• Mainframe Platforms

  Mainframe computing services consist of the hosting and maintenance of customer applications on mainframe servers at the Groton, Connecticut (GDC) or Springfield, Massachusetts (SDC), secure data processing centers.

• IT Policies and Guidelines

  State of Connecticut Information Technology and Internet related policies and guidelines.

• Database Administration

  This service provides for the development and design of database strategies, monitoring and improvement of database performance, capacity planning for future expansion requirements, restoration of damaged databases, and planning, coordination and implementation of database security.

• SharePoint - Document Collaboration Tool

  SharePoint is a web-based platform widely used to improve efficiency for document collaboration, forms processing, and team communications.

• Video Hosting Services

  Streaming Media is digital video or audio content that is sent in a continuous stream over a network and played as it arrives. This service is primarily used to host videos and stream them via the state’s website.

• Analytics & Business Intelligence Tools

  This service provides techniques and tools used in identifying, extracting, analyzing, querying, reporting, and predictive modeling of business data.

• Application Delivery Controllers

  An application deliver controller is a device that is typically placed in a data center between the firewall and one or more web and/or application servers to provide load balancing, health checks, and high availability assurance. It also includes SSL off loading, as well as serving as a web application firewall.

• Data Integration

  Data Integration involves combining data residing in different sources and providing users with a unified view of these data.

• BITS Payment Services Application

  The BITS Payment Service was created for the benefit of State Agencies that need to develop an application which has the ability to process credit card transactions.

• BizNet Services

  BizNet is a DAS Application Framework used for in-house custom application development and support.