Human Services Transportation Programs
Human service transportation includes a broad range of transportation service options designed to meet the needs of transportation disadvantaged populations including older adults, disabled persons and/or those with lower income. Individuals have different needs and may require a set of different services depending on their abilities, their environment, and the options available in their community.  Examples may include dial-a-ride (responding to individual door-to-door transportation requests), the use of bus tokens and/or transit passes for fixed route scheduled services, accessing taxi vouchers and/or mileage reimbursement to volunteers or program participants.
For information about Americans with Disabilities Act Paratransit, please visit the ADA Paratransit webpage.


Federal Programs Administered by CTDOT

Locally Coordinated Human Services Transportation Plan (LOCHSTP)

LOCHSTP was developed in 2007 and updated in 2009 and 2021 through a process that included participation by seniors; individuals with disabilities; representatives of public, private, nonprofit transportation and human service providers; and other members of the public. A copy may be found here: Connecticut LOCHSTP Plan_12142021.

Enhanced Mobility for Seniors and Individuals with Disabilities (Federal Section 5310)

This program is intended to enhance mobility for seniors and person with disabilities by providing funds for programs to serve the special needs of transit-dependent populations beyond traditional public transportation services and Americans with Disabilities Act (ADA) complementary paratransit services. 

State Programs Administered by CTDOT

State Matching Grant Program for Demand Responsive Transportation for Elderly and People with Disabilities (Connecticut General Statutes 13b-38bb)

Funds are available to any municipality and apportioned based on the formula in the Connecticut General Statutes (C.G.S.) 13b-38bb.