Where can I learn more about Customer Support?
The Department of Administrative Services Bureau of Information Technology Solutions (BITS) oversees the Service Desk. The Service Desk is a one-stop shop for customer IT questions, requests, problems, and issues. This service is for state agencies, municipalities, higher education, and hospitals that are DAS/BITS customers. The phone number is 860-622-2300. You can learn more at the Information Technology Services Help Desk.