- How do I report a change in my Designated Home State information?
To report a change, complete the Designated Home State (DHS) Form.
- If I move to another state from Connecticut, how do I obtain a new non-resident producer license from Connecticut?
Before making any changes to your Connecticut license, you should contact the insurance department in your new resident state to understand their requirements.
Depending on the new state’s rules, you may need to:- Change your residency from resident to non-resident status: Complete the Residency Change Request form.
- Obtain a Letter of Clearance (only if your new resident state requires it): Complete the Letter of Clearance Request form.
- Obtain a Letter of Certification: Request this through the System for Licensing and Registration (SBS).
- Cancel your Connecticut license without obtaining a Letter of Clearance: Complete the Voluntary Surrender Request form.
Regarding Letters of Clearance and reinstatement:- Producers:
If you obtain a license in your new resident state within 90 days after the Letter of Clearance is issued, your Connecticut license will be reinstated as a non-resident license with no application or fee required.
To notify the Department, email cid.licensing@ct.gov with:- Your National Producer Number (NPN)
- Your new resident, mailing, and business addresses
- Non-Producers:
You must re-apply for reinstatement by submitting a new application and fee through NIPR.
- I have an out-of-state resident license and am moving to Connecticut. How do I transfer my license to become a Connecticut resident license?
If you are moving to Connecticut and do not currently hold an active Connecticut license, the easiest way to transfer your license is by following these steps:- Apply for a Connecticut non-resident license through NIPR:
- Pay the required fees.
- The Department will issue your license through reciprocity with your current out-of-state resident license.
- Once your Connecticut non-resident license is issued, complete and submit the Residency Change Request form.
- Your license will then be updated to Connecticut resident status.
- Apply for a Connecticut non-resident license through NIPR:
- If I move to Connecticut and have been licensed in another state, do I need to take any insurance exams?
Not necessarily. If you were previously licensed in another state and meet certain conditions, Connecticut may grant a license through reciprocity—without requiring an exam.
- Here’s what you need to know:
- If you apply within 90 days of your previous resident license being canceled or changed to non-resident status, you do not need to take the Connecticut exam for the same lines of authority.
- If you apply after 90 days, you must complete the pre-licensing requirements and pass the Connecticut exam.
- Connecticut does not require a Letter of Clearance.
- If you already hold an active Connecticut non-resident license, simply complete the Residency Change Request to update your status to a resident license. No exam is required.
- How can I downgrade my Casualty Adjuster license in Connecticut?
Do not submit a downgrade application through NIPR. Applications submitted through NIPR for downgrades are not refundable.
To request a downgrade of your Casualty Adjuster license, please follow these steps:- Email the Connecticut Insurance Department at cid.licensing@ct.gov
- Use the subject line: “Downgrade Adjuster”
- In your email, include:
- Your full legal name
- Your National Producer Number (NPN)
- The line(s) of authority (LOA) you wish to downgrade to
- The reason for the downgrade
Important Notes:- There is no fee to downgrade.
- I have changed my name. What documents are required to update my name on my license?
No documentation is required to update your name with the Connecticut Insurance Department.
For Individuals:
You can update your name online through NIPR:- Select “Start now”
- Follow the prompts to access your license information.
- Choose Product Type: “Demographic Update.”
- Your previous name
- Your new name
- Your National Producer Number (NPN)
- Any other information that needs to be updated (e.g., demographics, email, phone numbers)
Email cid.licensing@ct.gov with the following:- Previous business name
- New business name
- National Producer Number (NPN)
- FEIN (Federal Employer Identification Number)
- Any additional updates needed (e.g., contact information, email, phone number, Designated Responsible Licensed Producer)
- How do I remove a Line of Authority (LOA) from my license?
Complete the Line of Authority (LOA) Removal Request form.
- There is an error in my date of birth. How can I correct it?
Please email a copy of one of the following valid documents to cid.licensing@ct.gov:- Birth certificate
- Valid U.S. passport
- Valid driver’s license
- I just changed my address, but the system is still showing the old address. When will the information update?
After updating your address, it may take 24-48 hours for the change to appear. If it’s not updated after that time, please contact the Connecticut Insurance Department at cid.licensing@ct.gov for assistance.
- I applied online using the wrong Social Security Number (SSN). How do I correct my SSN?
If you entered an incorrect SSN on your application, do not submit a new application, as fees are non-refundable. Instead, contact the Connecticut Insurance Department at cid.licensing@ct.gov for assistance with updating your SSN. You will be required to submit a copy of your Social Security card to verify the correction.
- I applied but answered a question incorrectly. Should I submit a new application with the correct information?
No. Do not submit a new application if you made a mistake, as fees are non-refundable. Instead, contact the Connecticut Insurance Department for guidance on correcting your existing application by emailing cid.licensing@ct.gov.
