How May We Help You?

Department of Banking Services and Information

The Department of Banking responds to complaints and inquiries.  To get started, choose a category below:

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Banks	Credit Unions	Check Cashers
Credit Reporting	Debt Collection Agencies	Money Transmitters/ Wire Transfers
	Credit Cards/ Prepaid Cards
Mortgage - Brokers, Lenders, Servicers	Debt Negotiator/Debt Settlement Company	Debt Adjusters
Mortgage Defaults	Small Loans	Vehicle Loan/Sales Finance Company
Foreclosures	Payday Loans/ Title LoanS	Vehicle or Boat Repossessions
Non-Mortgage Foreclosures	Student Loans
Identity Theft	Rental Security Deposits	Securities Broker-Deals or Investment Advisers
	Scams and Other Frauds

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Issues Handled by Other Regulatory Agencies

The DOB does not regulate all financial institutions in Connecticut.  If we do not have the regulatory authority to address your concern, the following links may help:

Federally Chartered Banks:

Federally Chartered Credit Unions:

Credit Card Companies:

Professional Trade Licenses (Real Estate Agents, Appraisers, Contractors, etc.):

Utilities and Billing Disputes:

Insurance Complaints:

Internet Business and Fraud Complaints:

Federal Communications Commission (FCC):

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Para Hacer su Queja En Español:

Un formulario para ayuda a clientes esta disponible para bajar del internet para ayudarlo a resumir su queja por escrito.  Favor de completar este formulario (o escribanos una carta) y envía por correo al Department of Banking, Government Relations & Consumer Affairs, 260 Constitution Plaza, Hartford, CT 06103-1800. También puede enviar por telefacsímil a la agencia al (860) 240-8167.