A notice about two Resource Centers.

Congress ended the replacement SNAP benefit program in December 2024. The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the start of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Wait times at the Waterbury Resource Center may be longer than usual due to renovations.

We are still open to serve you. For additional assistance you can also call 1-855-626-6632 or visit connect.ct.gov. We apologize for the inconvenience.

Summer EBT - S-EBT

How Do I File a Fair Hearing?

If you feel that we made a mistake you may request a hearing within 90 days of the date of your denial. You can file a fair hearing by:

  1. calling 1-800-462-0134,
  2. faxing a request to (860) 424-5729, or
  3. mailing a request to: Department of Social Services, Office of Legal Counsel, Regulations, and Administrative Hearings, 55 Farmington Ave., Hartford, CT 06105.

When calling or writing to ask for a fair hearing, please tell us that the hearing is about S-EBT benefits.

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