A notice about two Resource Centers.

Congress ended the replacement SNAP benefit program in December 2024. The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the start of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Wait times at the Waterbury Resource Center may be longer than usual due to renovations.

We are still open to serve you. For additional assistance you can also call 1-855-626-6632 or visit connect.ct.gov. We apologize for the inconvenience.

Summer EBT - S-EBT

Activating My S-EBT Card

  1. Call 1-888-328-2666 - the phone number on the back of the card.
  2. Select 1 for English or 2 for Spanish.
  3. Enter the 18-digit card number on the front of the card.

  4. Enter the Date of Birth of the person whose name is on the front of the card using 2-digit for month, 2-digit for day, and 4-digit for year.
    1. Example: October 3, 1998 = 10031998
  5. If the card is in the name of a parent/guardian, enter the last four digits of their Social Security Number (SSN).

    6. OR

  6. If the person whose name is on the front of the card does not have an SSN, enter four zeroes (0000) in place of the SSN.

    7. OR

  7. If the card is in your child's name, enter four zeroes (0000) in place of the SSN.
  8. Choose a 4-digit PIN.
  9. Re-enter the 4-digit PIN.

To use your S-EBT card, you must enter your 4-digit PIN into the store card reader.  For online purchases, enter your 4-digit PIN when prompted.

You must protect the S-EBT card and PIN.

  • DO NOT WRITE YOUR PIN on the card
  • DO NOT let anyone know your PIN, and
  • Change your PIN often

Lost or stolen benefits will not be replaced.  If S-EBT benefits are taken from a lost or stolen card, we can replace the card, but not the benefits. If any S-EBT benefits are left on your old card, it will automatically transfer to your new card.

We cannot replace S-EBT benefits that are stolen electronically, due to card cloning or skimming.

If your household experiences a misfortune or a disaster, such as a fire or flood, the benefits may be replaceable. To report a household misfortune, contact the DSS Benefit Center at 1-855-626-6632 or go to a local DSS Resource Center.

To report a card as lost or stolen, you should immediately call 1-888-328-2666.

SAVE YOUR CARD! EACH YEAR, S-EBT BENEFITS WILL GO ONTO THE SAME CARD!