The Department of Social Services is making it easier for clients to connect with us by launching a new, modern phone system. This upgrade isn’t just about better technology - it’s about giving you a faster, simpler, and more helpful call experience.
With easy-to-use self-service tools and smarter call routing, you’ll reach the right person more quickly. This helps us deliver better service, with a stronger focus on your needs.
And don’t worry - you can still reach us at the same number you know:
1-855-6-CONNECT (1-855-626-6632). The Benefits Center phone number isn’t changing.
This is a big step forward in our goal to provide more person-centered, responsive service to everyone we serve.
