A Content Approver for multiple websites can only see one of the Agency workflows in her Workbox. What needs to be done for the other work flows to display?
Answer: In the Workbox, scroll through the list of workflows in the top-left and make sure the boxes for all the workflows you are a Content Approver for are checked.
If the workflows do not display in the list, please request your System Administrator reach out to the CI Helpdesk to check permissions.
Am I required to add a teaser to the content page?
Answer: No, but if you do not, your page will show up in results without a brief description to help visitors understand what the page is about or contains.
Am I required to add metadata to the content page?
Answer: Metadata is not required, however, the meta title will automatically display the page title, while the meta description and meta keywords will remain empty until filled in.
Am I required to tag a content page under a Dynalic List?
Answer: No. Tagging pages to a dynamic list is not required. You should only tag pages under a dynamic list if you want it to display as a result item for that list.
Am I required to tag a content page under CT.gov?
Answer: No. Tagging pages to the CT.gov topics is not required.
Am I required to tag a content page under the Agency navigation?
Answer: No. Tagging pages to the Agency navigation is not required, but the page will not be easily found if it is not tagged.
Any tips on improving the Agency search box results?
To get the best possible search results in the Agency Search Box, pages should contain keywords in the following property fields that the Agency Search pulls information from to determine what to display:
- Content Title
- Content HTML
Additionally, document files (PDFs, Word Documents) should contain keywords in the following property fields for the Agency Search:
- Content Title
We typically recommend filling in the appropriate property fields for the most popular pages and files.
Here’s some logic regarding the Agency Search Box:
- if 3 letters or less, it does a like clause
- if 4 letters or more, it does an exact word/phrase
- if 2 or more words, it does an AND search. It will search for Agency content that matches that word combination first, but will return results for individual words second.
Also, when document files are uploaded into the system, the Content Title field is initially populate with the file name. If you want to improve search results on document files, it is highly recommended the Content Title field be updated to a more meaningful title that contains keywords.
For example: The Content Title for "regional_accreditation pdf" can be relabeled as "Regional Accreditation Resources for Connecticut Educators".
Any way to just have static language under the Most Popular without linking to anything?
Answer: Unfortunately all text under the Most Popular listing must be links. Any additional verbiage can be hyperlinked to another independent page.
Are there any limitations to the length of the teaser
Answer: Not at this time, but try to keep the description to no more than two sentences.
Can a task navigation title be modified?
Answer: No. The task navigation titles are predetermined and cannot change, only hidden if you choose to not display them.
Can additional navigation sections be added?
Answer: Each task template has been designed to accommodate a variety of information for that task, containing several navigation sections to choose from. If a task template does not contain a navigation title suited for your needs, please contact your System Administrator to discuss the possibility of adding a new navigation section. Any additions will need approval from DAS.
Can I add any styling to the Agency Alert message?
Answer: The Agency Alert message that appears on every page of your website uses a text field, which do not allow for any styling or formatting.
Can I apply my own styling to the page?
Answer: You can apply any styling options the Rich Text Editor provides. It is not advisable to keep any styling pasted from other sources such as Word or a website so to maintain consistency.
Can I change a name of an existing topic on CT.gov?
Answer: No. Other Agencies could also be tagging content pages to that topic and may not want the topic name to change.