Editing Content

Any way to just have static language under the Most Popular without linking to anything?

Answer: Unfortunately all text under the Most Popular listing must be links. Any additional verbiage can be hyperlinked to another independent page.

Can I add any styling to the Agency Alert message?

Answer: The Agency Alert message that appears on every page of your website uses a text field, which do not allow for any styling or formatting.

Can I apply my own styling to the page?

Answer: You can apply any styling options the Rich Text Editor provides. It is not advisable to keep any styling pasted from other sources such as Word or a website so to maintain consistency.

Can I paste in content from a Word document?

Answer: Yes. Copy your content from Word, then open up the Rich Text Editor and select the Paste in Word icon Paste in Word icon

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How can I see who edited and changed content of some pages in the last year?

Answer:

You can navigate to a page and view the properties of it to see who created and last modified it.

Navigate to the page from the Content Editor.
Select the red icon at the top left of the screen, above the Save icon.
Select the Item Properties option.
Scroll down to Statistics to view the created and last modified dates and by who.

How do you insert a table onto a page?

Answer: You can insert a table onto a page by launching the Rich Text Editor and selecting the Insert Table icon Table icon

drop down and choosing the Table Wizard.

I am trying to change a link title under my ‘Most Popular’ link listing on the main page. I renamed it with ‘and’ because I know we can't enter the ampersand. I tried publishing this in both the experienced editor and the content editor, but it didn’t work.

Answer: The ampersand cannot be added to the Link file name, but can be added to the actual Link Title that appears on the page. See how to create and edit the Most Popular Links.

I have a page I need to edit. I know where it resides, but I want to find other pages that hold links to this page. How can I do that?

Answer: In the Experience Editor, under the Presentation tab, you can see any items linking to an item by selecting "Associated Content".

In the Content Editor, it can be found under the "Navigate" tab, and by selecting the "Links" icon.

I have a weird error that reads “you cannot edit this page because you do not have write access.” What does it mean?

Answer:

Two common reasons this alert message will display:

Your permissions do not allow you to edit that page.
If you recently submitted the page for Approval, it cannot be edited again until it has been approved or rejected by a Content Approver.

I have an alert to publish but it won't work. It shows as enabled under Agency Alerts. Why doesn’t it show?

Answer: The Agency Alert field may not be configured or "connected" to your Agency Alert item. Please contact the CI Helpdesk to correct the configuration.

I have deleted an agency alert that was posted, though it is not on the page I can no longer see the template to insert a new one.

Answer:

The Agency alert can be toggled on or off by checking or un-checking the "Enable" box on the alert itself, and then publishing it - it should never be deleted.

If the Alert item was deleted, please contact CI Helpdesk to request a new Alert item be added to your website.

I want to do a mock up of a web page to share with a division director but I don't want to publish the page to the website and make it public yet. I need the url of the page to email it to the division director to review, but how do i generate one without publishing?

Answer: If the individual you are showing the page to does not have a Sitecore account, you can publish the page, but don't create any links to it from other pages yet, so it would only be viewable by those who have the specific URL or search for it using the Agency Search.

If the material is too sensitive to risk public access before approval, your best bet is screen shotting the page.

There’s a link on my page that goes somewhere, but I don’t know where because I cannot see the URL when editing the page.

Answer: You can view the path of a folder, page, image, document file by Previewing the page in Sitecore and hovering over the link, and noting the URL that appears in the bottom left of your browser window.

When I logged into Sitecore, my screen doesn’t seem to have the folder tree/map icon to navigate. I have the Experience Editor ribbon, but without the lower part of the bar below it for navigation.

Answer: From the Experience Editor ribbon, select the "View" tab, and make sure the "Navigation Bar" box is checked. That will show the navigation bar. Once selected, it will always show up the next time you log into Sitecore unless you manually uncheck it.

When I make a change to an item on the homepage from the Content Editor, I get an error saying the page cannot render.

Answer: When you get this message, it means you are selecting the item and viewing that component in Preview Mode, when it should be from your Agency title folder. When making any changes to items from the _resources > Agency Landing Page folder, be sure to select the Agency Title (i.e. DESPP) to Preview them with all components.

Connecticut State Sitecore Training and Fundamentals

Editing Content