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Any way to just have static language under the Most Popular without linking to anything?
Answer: Unfortunately all text under the Most Popular listing must be links. Any additional verbiage can be hyperlinked to another independent page.
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Can I add any styling to the Agency Alert message?
Answer: The Agency Alert message that appears on every page of your website uses a text field, which do not allow for any styling or formatting.
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I am trying to change a link title under my ‘Most Popular’ link listing on the main page. I renamed it with ‘and’ because I know we can't enter the ampersand. I tried publishing this in both the experienced editor and the content editor, but it didn’t work.
Answer: The ampersand cannot be added to the Link file name, but can be added to the actual Link Title that appears on the page. See how to create and edit the Most Popular Links.
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I have an alert to publish but it won't work. It shows as enabled under Agency Alerts. Why doesn’t it show?
Answer: The Agency Alert field may not be configured or "connected" to your Agency Alert item. Please contact the CI Helpdesk to correct the configuration.
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I have deleted an agency alert that was posted, though it is not on the page I can no longer see the template to insert a new one.
Answer:
The Agency alert can be toggled on or off by checking or un-checking the "Enable" box on the alert itself, and then publishing it - it should never be deleted.
If the Alert item was deleted, please contact CI Helpdesk to request a new Alert item be added to your website.
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When I make a change to an item on the homepage from the Content Editor, I get an error saying the page cannot render.
Answer: When you get this message, it means you are selecting the item and viewing that component in Preview Mode, when it should be from your Agency title folder. When making any changes to items from the _resources > Agency Landing Page folder, be sure to select the Agency Title (i.e. DESPP) to Preview them with all components.