Agency and global alerts

Agency alert (displays in the site header)

The agency alert is a message that displays at the top of every page on your website.

NOTE: This alert is activated only for your specific agency site and will not appear on any other agency sites. It only shows on your agency pages.

To access and edit the alert:

1. Click Content Editor in Sitecore.
2. In the content tree, expand:
   Content → [Your Agency Site] → Content modules → Site Header Folder → Site Header (click to select)
   
   
   
   
3. Select the Agency Alert section to configure the alert properties.
4. Edit the following fields in the Agency Alert section:
   • Enable Agency Alert: Check this box to display the alert at the top of the site.
   • Agency Alert Icon: Choose an icon to appear with the alert.
   • Alert Title: Enter the title of your alert.
   • Agency Description: Click 'Show editor' to enter the main alert message, including any hyperlinks in the Rich Text Editor (RTE).
5. Click the Save icon to apply changes.
6. Click the Publish tab in the topline navigation, select Publish Content, then click on Publish.

Visit the site to confirm that the alert displays correctly.

Note: When working with the live site, always Publish in Preview first to make sure the text is correct and any hyperlinks are working.

Global alert (displays below header in page body)

The Global Alert behaves like the Agency Alert but appears in the main body of each agency page.

Steps to set up a Global Alert:

1. Navigate to the Global Alert item

In the Content Editor, navigate to:
Content modules → Alert Folder → GlobalAlert

2. Edit the alert fields

In the Data section (right‑hand panel), update the following:

• Title: Enter the alert title.
• Short Description: Click 'Show editor' to enter the alert message, including any hyperlinks in the Rich Text Editor (RTE).
• Link: Add a call‑to‑action link if needed (Global Alerts only).
• Icon: Choose an alert icon.
• Hide Alert —
  Important: This box must be unchecked for the alert to appear on the site.
  If it is checked, the alert will not display.

3. Save your changes

Click the Save icon.

4. Publish the changes:

• First, Publish to Preview to confirm the text, link, and icon.
• Once everything looks correct, Publish to the live site.