Improve accessibility

Woman with vision impairment standing with white cane listening to accessibility feature from a CT website on her phone.

To avoid excluding anyone from accessing your website, it’s important to make web accessibility a priority

Website accessibility is the practice of designing a website in a way that people with disabilities can easily navigate, consume, and interact with its content. Only 3% of the internet is accessible for people with disabilities.

Building inclusive websites accessible to people with diverse abilities is not just good practice but also essential to meeting international standards and local regulations. From including descriptive alternative text with images for users with vision impairments to adding closed captions to videos for those with hearing impairments, there are many details to designing accessible features within a website.

Inclusivity best practices

Woman with physical impairment putting on earphones and accessing a public computer.

Ensure all readers have a neutral experience

Inclusive web content removes bias and assumptions from a website so that users won’t feel excluded due to an impairment, demographics, or other temporary or permanent circumstances.

Related content

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On-page content structure

Add more value and visibility to your content by organizing and arranging it in a certain way that makes your writing more accessible to readers.

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Plain language guidelines

The benefits of plain language allows transparent and efficient communication with CT's residents. Create content that is clear and easy to understand.

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Accessibility best practices

For people with disabilities that rely on the internet for information, goods, and services, accessing information often isn’t as easy as it could be.

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Voice, tone, and audience

Use these elements to make a difference in a user’s engagement delivering relevant messages that convey our understanding of their needs.