Licensee Investigations
The Investigations Unit reviews allegations of misconduct for individual insurance licensees including producers, adjusters, appraisers and surety bail bond agents. The unit levies administrative sanctions against licensees and business entities as necessary and may also make referrals to other agencies. Please note: the unit does not have law enforcement authority.
Referrals are received from insurance companies, other agencies, or internally from the Insurance Department Consumer Services unit.
The Investigations unit promotes prevention, detection, and reporting of insurance fraud through outreach and education. The unit also assists insurers’ special investigative units (SIU’s) and facilitates cooperation and communication among insurers, state and federal agencies, law enforcement, and insurance industry groups.
Questions may be sent to: CID.INV@CT.GOV
Enforcement or Administrative Actions
Actions taken against licensees can include fines, probation, suspension or revocation of licenses issued by the Department. Any administrative action taken against licensees by the Connecticut Insurance Department is available by viewing the license. Please visit the NAIC website
Click on the license and then scroll to the bottom to see any actions that have been taken against a specific licensee.
Surety Bail Bonds
The unit licenses surety bail bond agents and business entities and conducts investigations of surety bail bond agents when violations of Connecticut Insurance statutes are alleged.
The Department only regulates Surety Bail bond agents. If you need information about professional bail agents or bail “enforcement” agents (BEA’s or Bounty Hunters) please contact the Connecticut State Police (DESPP) special licensing unit: How can I get licensed as a bail bondsman?
Questions about surety bail bonds may be sent to: bailbonds@ct.gov
Resources:
Company annual Fraud report filing portal
Termination of agent appointment “for cause” online portal (companies & business entities only)
National Insurance Crime Bureau (NICB)
If you have a general complaint, or a complaint against an insurance company, please use this link to file a complaint with the Insurance Department