MARKET CONDUCT EXAMINATION
Market Conduct examines administrative actions, fines, consent agreements, and compliance actions taken against companies.
| EXAM CLOSED DATE | 2025 MARKET CONDUCT EXAMINATION REPORT | DISPOSITION | PDF/LINKS |
|---|---|---|---|
| 11/13/2025 | Allied World Insurance Company | Fined | View PDF/LINKS |
| 10/21/2025 | Central Mutual Insurance Company | Fined | View PDF/LINKS |
| 10/14/2025 | Berkley Insurance Company | Fined | View PDF/LINKS |
| 10/10/2025 | Federated Mutual Insurance Company | Fined | View PDF/LINKS |
| 10/10/2025 | Providence Mutual Fire Insurance Company | Fined | View PDF/LINKS |
| 10/10/2025 | OptumRX, Inc. | Fined | View PDF/LINKS |
| 09/09/2025 | Primerica Life Insurance Company | Review Completed | View PDF/LINKS |
| 08/26/2025 | Citizens Insurance Company of America | Fined | View PDF/LINKS |
| 08/19/2025 | Standard Fire Insurance Company | Fined | View PDF/LINKS |
| 08/19/2025 | Charter Oak Fire Insurance Company | Fined | View PDF/LINKS |
| 08/19/2025 | Travelers Home & Marine Insurance Company | Fined | View PDF/LINKS |
| 08/19/2025 | Travelers Personal Insurance Company | Fined | View PDF/LINKS |
| 08/19/2025 | Farmers Casualty Insurance Company | Fined | View PDF/LINKS |
| 08/19/2025 | New York Life Insurance Company | Fined | View PDF/LINKS |
| 08/19/2025 | New York Life Insurance & Annuity Corporation | Fined | View PDF/LINKS |
| 08/08/2025 | Farm Family Casualty Insurance Company | Fined | View PDF/LINKS |
| 07/22/2025 | Infinity Standard Insurance Company | Fined | View PDF/LINKS |
| 07/22/2025 | Canal Insurance Company | Fined | View PDF/LINKS |
| 07/22/2025 | New York Marine and General Insurance Company | Fined | View PDF/LINKS |
| 07/16/2025 | Narragansett Bay Insurance Company | Fined | View PDF/LINKS |
| 07/15/2025 | Jackson National Life Insurance Company | Fined | View PDF/LINKS |
| 07/10/2025 | Universal North America Insurance Company | Review Completed | View PDF/LINKS |
| 06/24/2025 | Arch Insurance Company | Fined | View PDF/LINKS |
| 06/24/2025 | Casco Indemnity Company | Review Completed | View PDF/LINKS |
| 06/10/2025 | Quincy Mutual Fire Insurance Company | Fined | View PDF/LINKS |
| 06/04/2025 | United HealthCare Services, Inc. | Fined | View PDF/LINKS |
| 05/27/2025 | Life Insurance Company of the Southwest | Fined | View PDF/LINKS |
| 04/29/2025 | Transamerica Life Insurance Company | Fined | View PDF/LINKS |
| 04/22/2025 | Colonial Life & Accident Insurance Company | Fined | View PDF/LINKS |
| 04/08/2025 | Physicians Mutual Insurance Company | Review Completed | View PDF/LINKS |
| 03/24/2025 | Lafayette Life Insurance Company | Review Completed | View PDF/LINKS |
| 03/20/2025 | USAA Life Insurance Company | Review Completed | View PDF/LINKS |
| 03/18/2025 | Genworth Life & Annuity Insurance Company | Review Completed | View PDF/LINKS |
| 03/06/2025 | Farmers Property and Casualty Insurance Company | Fined | View PDF/LINKS |
| 03/04/2025 | EmblemHealth Services Company, LLC | Fined | View PDF/LINKS |
| 02/26/2025 | Cincinnati Insurance Company | Fined | View PDF/LINKS |
| 02/26/2025 | Truck Insurance Exchange | Fined | View PDF/LINKS |
| 01/07/2025 | Foremost Insurance Company Grand Rapids Michigan | Fined | View PDF/LINKS |
| EXAM CLOSED DATE | 2024 MARKET CONDUCT EXAMINATION REPORT | DISPOSITION | PDF/LINKS |
| 12/30/2024 | Generali US Branch Exam | Fined | View PDF/LINKS |
| 12/23/2024 | Nationwide General Insurance Company | Fined | View PDF/LINKS |
| 12/11/2024 | Oxford Health Plans, LLC | Fined | View PDF/LINKS |
| 11/12/2024 | Integon National Insurance Company | Fined | View PDF/LINKS |
| 10/23/2024 | Nationwide Life and Annuity Insurance Company | Fined | View PDF/LINKS |
| 10/22/2024 | AmGUARD Insurance Company | Fined | View PDF/LINKS |
| 10/16/2024 | Privilege Underwriters Reciprocal Exchange | Fined | View PDF/LINKS |
| 09/23/2024 | Selective Insurance Company of South Carolina | Fined | View PDF/LINKS |
| 09/20/2024 | United States Fire Insurance Company | Review Completed | View PDF/LINKS |
| 09/10/2024 | Principal Life Insurance Company | Fined | View PDF/LINKS |
| 09/10/2024 | Wesco Insurance Company | Fined | View PDF/LINKS |
| 09/06/2024 | Trinity Universal Insurance Company | Fined | View PDF/LINKS |
| 09/06/2024 | Cigna Healthcare of Connecticut, Inc. | Fined | View PDF/LINKS |
| 09/06/2024 | Cigna Health and Life Insurance Company | Fined | View PDF/LINKS |
| 08/29/2024 | Atlantic Specialty Insurance Company | Fined | View PDF/LINKS |
| 08/28/2024 | General Casualty Company of Wisconsin | Fined | View PDF/LINKS |
| 08/27/2024 | Acadia Insurance Company | Fined | View PDF/LINKS |
| 07/30/2024 | Berkshire Life Insurance Company of America | Fined | View PDF/LINKS |
| 07/30/2024 | Valley Forge Insurance Company | Review Completed | View PDF/LINKS |
| 07/26/2024 | Omni Insurance Company | Fined | View PDF/LINKS |
| 07/26/2024 | AGCS Marine Insurance Company | Fined | View PDF/LINKS |
| 07/24/2024 | Universal Underwriters Insurance Company | Review Completed | View PDF/LINKS |
| 07/19/2024 | United Ohio Insurance Company | Fined | View PDF/LINKS |
| 07/16/2024 | OrthoNet LLC | Fined | View PDF/LINKS |
| 07/16/2024 | Aetna Life Insurance Company | Fined | View PDF/LINKS |
| 07/02/2024 | Standard Insurance Company | Fined | View PDF/LINKS |
| 07/02/2024 | Cambridge Mutual Fire Insurance Company | Review Completed | View PDF/LINKS |
| 07/02/2024 | Mutual of Omaha Insurance Company | Fined | View PDF/LINKS |
| 06/25/2024 | Homesite Insurance Company | Fined | View PDF/LINKS |
| 06/20/2024 | Minnesota Life Insurance Company | Fined | View PDF/LINKS |
| 06/20/2024 | Carelon Behavioral Health, Inc. | Fined | View PDF/LINKS |
| 06/20/2024 | CIGNA Health Management, Inc. | Fined | View PDF/LINKS |
| 06/14/2024 | Protective Life Insurance Company | Review Completed | View PDF/LINKS |
| 06/14/2024 | RiverSource Life Insurance Company | Review Completed | View PDF/LINKS |
| 06/04/2024 | Fidelity & Guaranty Life Insurance Company | Fined | View PDF/LINKS |
| 05/15/2024 | Midland National Life Insurance Company | Fined | View PDF/LINKS |
| 05/09/2024 | American Alternative Insurance Corporation | Fined | View PDF/LINKS |
| 05/08/2024 | Symetra Life Insurance Company | Review Completed | View PDF/LINKS |
| 04/04/2024 | Stratford Insurance Company | Fined | View PDF/LINKS |
| 03/21/2024 | Dentegra Insurance Company | Review Completed | View PDF/LINKS |
| 03/21/2024 | Globe Life and Accident Insurance Company | Review Completed | View PDF/LINKS |
| 02/21/2024 | Allmerica Financial Benefit Insurance Company | Fined | View PDF/LINKS |
| EXAM CLOSED DATE | 2023 MARKET CONDUCT EXAMINATION REPORT | DISPOSITION | PDF/LINKS |
| 12/22/2023 | Adroit Health Group, LLC | Fined | View PDF/LINKS |
| 12/22/2023 | Metropolitan Life Insurance Company | Fined | View PDF/LINKS |
| 12/22/2023 | Old Dominion Insurance Company | Fined | View PDF/LINKS |
| 12/22/2023 | Express Scripts Utilization Management Company | Fined | View PDF/LINKS |
| 12/14/2023 | Stillwater Insurance Company | Fined | View PDF/LINKS |
| 12/12/2023 | Pacific Specialty Insurance Company | Fined | View PDF/LINKS |
| 12/12/2023 | CSAA General Insurance Company | Fined | View PDF/LINKS |
| 12/12/2023 | Evernorth Behavioral Health, Inc. | Fined | View PDF/LINKS |
| 12/12/2023 | Midvale Indemnity Company | Fined | View PDF/LINKS |
| 12/05/2023 | Essentia Insurance Company | Fined | View PDF/LINKS |
| 12/05/2023 | Oscar Management Corporation | Fined | View PDF/LINKS |
| 11/09/2023 | Spinnaker Insurance Company | Fined | View PDF/LINKS |
| 11/09/2023 | American Income Life Insurance Company | Fined | View PDF/LINKS |
| 11/09/2023 | Security Life of Denver Insurance Company | Fined | View PDF/LINKS |
| 10/18/2023 | Dairyland Insurance Company | Fined | View PDF/LINKS |
| 10/11/2023 | Kingstone Insurance Company | Fined | View PDF/LINKS |
| 09/26/2023 | Permanent General Assurance Company | Fined | View PDF/LINKS |
| 09/26/2023 | American Family Connect Property & Casualty Insurance Company | Fined | View PDF/LINKS |
| 09/20/2023 | Lincoln Heritage Life Insurance Company | Fined | View PDF/LINKS |
| 09/20/2023 | Brighthouse Life Insurance Company | Fined | View PDF/LINKS |
| 08/07/2023 | ConnectiCare, Inc. | Fined | View PDF/LINKS |
| 07/20/2023 | IngenioRX, Inc. | Review Completed | View PDF/LINKS |
| 05/04/2023 | Eagle Life Insurance Company | Review Completed | View PDF/LINKS |
| 03/23/2023 | United of Omaha Life Insurance Company | Review Completed | View PDF/LINKS |
| 03/03/2023 | Bankers Life & Casualty Company | Fined | View PDF/LINKS |
| 01/10/2023 | Gerber Life Insurance Company | Fined | View PDF/LINKS |
| 01/09/2023 | Ace American Insurance Company | Fined | View PDF/LINKS |
| EXAM CLOSED DATE | 2022 MARKET CONDUCT EXAMINATION REPORT | DISPOSITION | PDF/LINKS |
| 12/20/2022 | Connecticare, Inc. | Fined | View PDF/LINKS |
| 12/20/2022 | Connecticare Benefits, Inc. | Fined | View PDF/LINKS |
| 12/20/2022 | Connecticare Insurance Company, Inc. | Fined | View PDF/LINKS |
| 12/20/2022 | Ohio Security Insurance Company | Fined | View PDF/LINKS |
| 12/12/2022 | Allstate Insurance Company; Allstate Fire and Casualty Insurance Company; Esurance Insurance Company | Fined | View PDF/LINKS |
| 12/07/2022 | CIGNA Health Management, Inc. | Fined | View PDF/LINKS |
| 12/06/2022 | American Imaging Management, Inc | Review Completed | View PDF/LINKS |
| 11/22/2022 | Equitable Financial Life Insurance Company | Fined | View PDF/LINKS |
| 11/22/2022 | Reliance Standard Life Insurance Company | Fined | View PDF/LINKS |
| 11/22/2022 | Security Benefit Life Insurance Company | Fined | View PDF/LINKS |
| 11/22/2022 | West American Insurance Company | Fined | View PDF/LINKS |
| 11/22/2022 | Palisades Insurance Company | Fined | View PDF/LINKS |
| 11/03/2022 | Loyal American Life Insurance Company | Review Completed | View PDF/LINKS |
| 11/01/2022 | Merrimack Mutual Fire Insurance Company | Fined | View PDF/LINKS |
| 10/19/2022 | Athene Annuity and Life Company | Fined | View PDF/LINKS |
| 10/19/2022 | Harco National Insurance Company | Fined | View PDF/LINKS |
| 10/11/2022 | NGM Insurance Company | Review Completed | iew PDF/LINKS |
| 09/28/2022 | Legato Health Technologies Philippines, Inc. | Review Completed | View PDF/LINKS |
| 08/22/2022 | Delaware Life Insurance Company | Fined | View PDF/LINKS |
| 08/22/2022 | United Ohio Insurance Company | Fined | View PDF/LINKS |
| 07/27/2022 | Lafayette Life Insurance Company | Fined | View PDF/LINKS |
| 06/28/2022 | Utica Mutual Insurance Company | Fined | View PDF/LINKS |
| 06/28/2022 | PHL Variable Insurance Company Nassau Life and Annuity Company |
Fined | View PDF/LINKS |
| 06/21/2022 | OptumHealth Care Solutions, LLC | Fined | View PDF/LINKS |
| 05/24/2022 | Arch Insurance Company | Fined | View PDF/LINKS |
| 05/24/2022 | Foremost Insurance Company Grand Rapids, Michigan/td> | Fined | View PDF/LINKS |
| 05/24/2022 | John Hancock Life Insurance Company (U.S.A.) | Fined | View PDF/LINKS |
| 05/24/2022 | Lancer Insurance Company | Fined | View PDF/LINKS |
| 05/24/2022 | Root Insurance Company | Fined | View PDF/LINKS |
| 05/18/2022 | NCH Management Systems, Inc. | Review Completed | View PDF/LINKS |
| 03/29/2022 | Metropolitan Group Property & Casualty Insurance Company Metropolitan Casualty Insurance Company |
Fined | View PDF/LINKS |
| 03/23/2022 | Teachers Insurance and Annuity Association of America | Review Completed | View PDF/LINKS |
| 03/18/2022 | Combined Insurance Company of America | Review Completed | View PDF/LINKS |
| 03/16/2022 | USAA Life Insurance Company | Review Completed | View PDF/LINKS |
| 03/08/2022 | Lemonade Insurance Company | Fined | View PDF/LINKS |
| 03/11/2022 | Americo Financial Life and Annuity Insurance Company | Review Completed | View PDF/LINKS |
| 03/08/2022 | American Specialty Health Group, Inc. | Review Completed | View PDF/LINKS |
| 03/01/2022 | Ameritas Life Insurance Company | Fined | View PDF/LINKS |
| 03/01/2022 | Anthem Health Plans, Inc. | Fined | View PDF/LINKS |
| 03/01/2022 | Anthem Life Insurance Company | Fined | View PDF/LINKS |
| 02/15/2022 | Forethought Life Insurance Company | Fined | View PDF/LINKS |
| 01/27/2022 | Zurich American Insurance Company | Fined | View PDF/LINKS |
| 01/25/2022 | Allianz Insurance Company of North America | Fined | View PDF/LINKS |
| 01/18/2022 | American National Insurance Company | Fined | View PDF/LINKS |
| 01/13/2022 | Guardian Life Insurance Company of America | Fined | View PDF/LINKS |
| 01/12/2022 | Regent Insurance Company | Fined | View PDF/LINKS |
| 01/11/2022 | Infinity Standard Insurance Company | Fined | View PDF/LINKS |
| 01/11/2022 | Argonaut Insurance Company | Fined | View PDF/LINKS |
| EXAM CLOSED DATE | 2021 MARKET CONDUCT EXAMINATION REPORT | DISPOSITION | PDF/LINKS |
| 12/21/2021 | Harvard Pilgrim Health Care, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | HPHC Insurance Company, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | Aetna Health, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | Aetna Life Insurance Company | Fined | View PDF/LINKS |
| 12/21/2021 | Anthem Health Plans, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | ConnectiCare, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | ConnectiCare Insurance Company, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | ConnectiCare Benefits, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | Cigna Healthcare of Connecticut, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | Connecticut General Life Insurance Company | Fined | View PDF/LINKS |
| 12/21/2021 | Cigna Health and Life Insurance Company | Fined | View PDF/LINKS |
| 12/21/2021 | CaremarkPCS Health, L.L.C. dba CVS Caremark | Fined | View PDF/LINKS |
| 12/07/2021 | Philadelphia Indemnity Insurance Company | Review Completed | View PDF/LINKS |
| 12/07/2021 | OrthoNet LLC | Fined | View PDF/LINKS |
| 12/07/2021 | United Healthcare Services, Inc. | Fined | View PDF/LINKS |
| 11/23/2021 | Aetna Life Insurance Company | Fined | View PDF/LINKS |
| 11/23/2021 | American Commerce Insurance Company | Fined | View PDF/LINKS |
| 11/10/2021 | Utica First Insurance Company | Fined | View PDF/LINKS |
| 11/02/2021 | State Life Insurance Company | Fined | View PDF/LINKS |
| 10/26/2021 | Homesite Insurance Company | Fined | View PDF/LINKS |
| 10/26/2021 | GuideOne Insurance Company | Fined | View PDF/LINKS |
| 10/25/2021 | Republic-Franklin Insurance Company | Fined | View PDF/LINKS |
| 10/19/2021 | Graphic Arts Mutual Insurance Company | Fined | View PDF/LINKS |
| 10/12/2021 | Great American Life Insurance Company | Fined | View PDF/LINKS |
| 08/10/2021 | UNUM Life Insurance Company of America | Fined | View PDF/LINKS |
| 08/10/2021 | Colonial Life & Accident Insurance Company | Fined | View PDF/LINKS |
| 08/10/2021 | Provident Life and Accident Insurance Company | Fined | View PDF/LINKS |