Connecticut State Department of Public Health

Renewal of WIC Vendor Authorization

The renewal application period for authorized stores with agreements expiring September 30, 2024 has been OPENED from April 15, 2024 through May 15, 2024.

Renew your authorization to accept WIC benefits by completing an online application. You have thirty-one days to complete and submit the online application to the Connecticut WIC Program. Applications must be submitted no later than May 15th.  Follow the steps below to complete the online application process for WIC authorization.

A few things before you proceed:

Please be aware of these Common Errors in the WIC application process:

  • Read the Vendor Portal User Guide.  Most of the questions you will have during this part of the process will be answered in the user guide.  Refer to it as needed throughout the process. 
  • Use only a laptop or PC only – DO NOT use a tablet or phone.
  • DO NOT use Internet Explorer as your internet browser – Use Chrome, Mozilla Firefox, or Edge as the browser.
  • Failing to send your valid driver’s license, or failing to send it in a timely manner, after registering for a portal account will delay your account approval and/or will prevent you from renewing your WIC authorization.
  • Please click the Make Active button every time you log in to the vendor portal.  This will prevent you from creating duplicate vendor records and prevent you from having to redo your application. 
  • The first time that you log in to the vendor portal this time please click the GO button on the Application screen (with Active Vendor-Renewal Application as the Application Type) before moving on to other screens. 
  • On the Store Details screen, when you select the “Language you wish to be trained in” this is also the language that you’ll be monitored in.  For example, if you are an English speaker but your store personnel are Spanish speakers you must select English as your training language but email maria.reyes@ct.gov to indicate that you want to be monitored in Spanish and  tell the trainer at the training that you want to be monitored in Spanish. 
  • Only upload the required documents on the Uploaded Documents screen on the day that you are ready to submit the application
  • After completing all the screens (usually finishing with the Uploaded Documents screen) please return to the Application screen and click on the Submit button.  If you don’t do this step your application will not be submitted. 

For assistance with the online application please contact Maria Reyes (860.509.7488) maria.reyes@ct.gov.

1. Register for a Vendor Portal Account

If you have previously registered for a vendor portal user account skip to section #2.

 

If you are a new user:

Register for a Vendor Portal account in order to obtain access to the online application.

A copy of the user’s valid driver’s license or state/federal picture identification must be emailed to DPH.ptwic@ct.gov in order to be approved.

You must have a valid email address. The Connecticut WIC Program will send you a confirmation email when your account has been approved.

After 24 hours from the receipt of the approved email, return back to this page or continue with the link in the email.

2. Complete Online Application

If you are a previously registered user and have forgotten your password, click on the Forgot your password button on the Vendor Portal login page and follow the instructions.

If you have forgotten your username, email the following information to maria.reyes@ct.gov (1)your store name (2)your WIC vendor number (3) your store’s street address and city (4)the first and last name of the person who originally registered (5)the email that was used to originally register.

You have 30 days to complete and submit the online application to the Connecticut WIC Program. You can start the application and return later to complete it.

Helpful Tip: Save time by completing the Vendor Portal Worksheet.

 

For assistance with the online application please contact Maria Reyes (860.509.7488) maria.reyes@ct.gov.

3. Submit Supporting Documentation

Your WIC application is not complete until you submit the required supporting documents, based on your specific store demographics.

  • Owner Information Form: If the signature on this form is not the owner, partner, member or franchisee, then include with the Owner Information Form (as Page 3), a copy of a document that authorizes the representative to sign and contract for, and on behalf of this business.
  • State Issued Driver’s License or picture identification or federal identification-Owner
  • State Issued Driver’s License or picture identification or federal identification-Store Manager (required if you have a store manager who is not the owner and is listed in the application)
  • OS-114 Sales and Tax Use Summary forms
  • Ready to start? Log in with your user name and password to Complete the Online Application

4. Application Status

After the application is submitted, the Connecticut WIC Program will process the application and contact you if any further information is needed. For assistance with the application process please contact Maria Reyes (860.509.7488) maria.reyes@ct.gov.

 

If the application is approved, the Connecticut WIC Program will send an email to all emails listed as Store Contacts in your online application. The email will contain information about Vendor Training. Upon receipt of this email, you have forty-eight hours to re-enter the vendor portal and select the training class that you will attend.

 

You must attend an online training class to complete your application process. If the person who will attend is someone other than the owner of the store, the owner must email a signed training authorization letter to maria.reyes@ct.gov that authorizes that person to be trained on their behalf by the WIC Program prior to the training class. This representative will be responsible for training the owner and all other employees handling WIC transactions.