Customer Resourse - Tropical Storm Irene
Alerts:
Companies Not Applying Hurricane Deductible
GOVERNOR MALLOY, INSURANCE COMMISSIONER ANNOUNCE ADDITIONAL CARRIERS WAIVING HIGHER-COST DEDUCTIBLES (9/6/2011)
How to file a flood insurance claim (CLAIMS MUST BE FILED WITHIN 60 DAYS OF THE FLOOD)
Coastal Underwriting Guidelines
Homeowner Coastal Availability
This Hurricane resource page will be updated with important notices and contact information for Consumers and the Industry. Updates will include contact information, bulletins regarding claims process, premium suspension and other issues that may be activated during the storm.
Fast Facts: Irene Claims (as of May 1, 2012)
- $235 million claims paid (as of May 1, 2012)
- 60,000+ Claims reported
What’s the Risk
- CT has $479.9 billion worth of property insured on its coastline, 6th highest of 18 Atlantic states
- The value of CT insured coastal property is 64 percent of all insured property in the state, 2nd only to FL
- ‘38 Hurricane CT damage: $6.2M, $15B (adjusted ‘98)
Before the storm:
- Know what your policies cover
- Create a home inventory
- Make an emergency kit
- Have a family evacuation plan
After the Storm:
- Contact your insurer as soon as possible
- Take photos of the damage
- DO NOT make permanent repairs until your insurer has inspected the property
- Keep a diary of all contact, conversations with your insurer
Remember when disaster strikes: Contact the CID if you have difficulty reaching your insurer, have a claims dispute or have questions on any insurance-related topic. By phone: 800-203-3447 or 860-297-3900 or use our online options.
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Irene Claims Phone Numbers
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| Here are the phone numbers to call in your storm claims. This list will be updated. If you do not see your insurance company listed here, call the Insurance Department Consumer Affairs Unit for assistance. Our numbers are: 860-297-3900 or 800-203-3447 | |
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Company Name
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Claim Numbers
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| Allstate | 800-54-STORM (547-8676) |
| American Strategic Insurance Company |
Claim phone #: 866-274-5677
Main phone #: 877-274-8765
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| Amica | 800-24-AMICA (242-6422) |
| Arbella Insurance Group | 800-ARBELLA (272-3552) |
| Bunker Hill Insurance Company | 888-472-5246 |
| Chartis | 877-244-0304 |
| Cincinnati Insurance | 877-242-2544 |
| Employers Mutual Casualty Company | 888-362-2255 or 800-556-7010 |
| Encompass | 800-588-7400 or 800-340-3016 |
| Farm Family Casualty Insurance Company | 800-948-3276 |
| Farmers Insurance Customers | 800-435-7764 |
| Farmers 21st Century Insurance | 888-244-6163 |
| Foremost Insurance Customers | 800-527-3907 |
| Hanover Insurance Group | 800-628-0250 |
| Hartford | 800-243-5860 |
| Hingham Mutual and Danbury Insurance | 781-740-8885 |
| Liberty Mutual Insurance | 800-2CLAIMS (225-2467) |
| Metlife | 800-854-6011 |
| MiddleOak/Middlesex | 800-225-2533 |
| National Flood Insurance | 800-787-5677 |
| Nationwide | 800-421-3535 |
| NLC Insurance Companies | 866-675-7978 |
| Pacific Specialty Insurance Company | 877-341-4900 |
| Plymouth Rock | 888-324-1620 |
| Quincy Mutual | 800-490-0047 |
| Safeco Insurance | 800-335-3226 |
| State Farm | 800-SF-CLAIM (732-5246) |
| Travelers |
Home & Auto: 800-CLAIM33 (252-4633)
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| Travelers |
Business Insurance Claims: 800-238-6225
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| Union Mutual | 800-671-8850 |
| United States Liability Insurance Group | 888-875-5231 |
| Vermont Mutual | 866-505-2324 |