Department of Energy and Environmental Protection Public Utilities Regulatory Authority

New Standard Service Rates for Eversource and United Illuminating (UI) customers, covering the period from January through June 2025, have been announced. Customers are encouraged to check the rate board for up-to-date supply rate options at Energize CT

Industries We Regulate

 

The Public Utilities Regulatory Authority (PURA) is statutorily-charged with ensuring that Connecticut's investor-owned utilities, including the state’s electric, natural gas, and water companies, provide safe, clean, reliable, and affordable utility service and infrastructure.
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Electric

PURA is responsible for regulating the rates and services of Connecticut’s two investor-owned electric distribution companies (EDCs): The Connecticut Light and Power Company dba Eversource Energy (Eversource) and The United Illuminating Company (UI), in accordance with applicable statutes and regulations.

Gas

PURA regulates three gas utilities that operate within Connecticut, including Connecticut Natural Gas Corporation, the Southern Connecticut Gas Company, and Eversource (formerly Yankee Gas Services Company). The Authority is also responsible for gas pipeline safety in Connecticut.

Water

PURA processes all filings submitted by Connecticut's investor-owned water companies. These filings address issues including rates for water, rate design, mergers and acquisitions, land sales, sale of assets, takeover of nonviable water systems, and revenue requirements, among others.

Telecommunications

PURA provides regulatory oversight of what is referred to as Plain Old Telephone Service (POTS), which is the traditional, analog voice transmission over copper wires. This service, however, has been largely replaced as customers have migrated towards more sophisticated competitive services.

Cable

PURA does not regulate cable companies. Federal and state law grant PURA only minimal oversight of the cable industry. However, PURA’s Customer Affairs Unit (part of the Office of Education, Outreach, and Enforcement) can assist consumers with some cable company problems, including billing and customer service issues.  If you have a problem or complaint regarding your cable company, please review our FAQs to learn what you can do and if PURA can help.





View Activities Not Regulated by PURA