If you are having trouble paying your utility bill, ask your utility if you are eligible for hardship status. If you are not eligible for hardship status, ask about enrolling in a COVID-19 payment plan. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the web filing system. To All PURA Filers: PURA is scheduled to launch its new electronic filing system on Friday, May 14, 2021. In preparation for the launch, narrated tutorials and other information has been posted on PURA's "Announcement of New Case Management System" page. FILING MORATORIUM, Friday, May 7 - Thursday, May 13: PURA’s current web-filing system will be unavailable after close of business Thursday, May 6 at 5 p.m. The new electronic filing system will go live Friday, May 14 at 8 a.m. No filings will be accepted and no documents will be posted by PURA during this transition period. Any compliance filings due during this period may be filed on Friday, May 14 and will be deemed timely filed.  (Announcement of New Case Management System)

Gas Utility Companies
Connecticut Natural Gas Corporation
Customer Service: 860-524-8361 
Greenwich Area Customers: 203-869-6900
Emergencies:  866-924-5325
Southern Connecticut Gas Company
Customer Service:  800-659-8299
Emergencies:  800-513-8898

Eversource - (Yankee Gas Services Company )
Customer Service  (Residential):  800-989-0900
Customer Service (Business): 888-688-7267
Emergencies - 877-944-5325

Content last updated May 2016